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Welcome back! Whilst you were away we added the functionality to view auctions and bid in pounds.

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Frequently asked questions

  • How do I Start a new Topic?

    If you haven’t done so already, create a free Catawiki account, and sign in. Next, go to the forum. First, select the main category for which you’d like to create the new topic. On this page, you’ll see the "New Topic" button at the top of the left column, which will allow you to create a title and text for your new topic. Use the "Publish" button to place your new forum topic. Please note: only the Dutch forum is currently available.

  • How do I Search the Catalogue?

    Select your area of choice, or search the full catalogue using the search bar. To do so, enter a keyword and hit 'Search'. You can refine your search results by selecting one or more additional details.

  • How do I Search the Community pages?

    The search bar at the top of the community pages allows you to search all topics and forum posts. Initial search results indicate whether a keyword was found in any topic’s title. If you’d also like to search topic contents, follow the link below the search results.

  • How do I Add Items to the Catalogue?

    Adding items to the catalogue is easy. Go to the appropriate area and use the search bar to ensure that the item isn't already in the catalogue. It is not necessary to fill in a full description, you can also search for (part of) a title.

    In the area pages, you'll see an option allowing you to "Add item to catalogue". This option allows to describe the item. You’ll need to be signed in to do so. Fields marked with an asterisk are required.

    Once you’ve finished describing the item, hit the “Add” button at the bottom of the page. Now your item has been added to the catalogue!

  • How do I Read New Messages?

    The landing pages for the community as well as all first pages for topics display a link which takes you to your new messages. This will make sure you don’t miss out on anything!

  • How should I Interpret Catalogue Values?

    Values mentioned in the catalogue provide an indication of an item's value. This value may be linked to an item’s condition. Please pay close attention to the description of the condition.

  • How do I Add a Profile Picture to my account?

    Your community messages will look a lot more personal if you add a picture. You can upload a picture of, or about, yourself from "my profile". If you’d prefer not to use your own picture, Catawiki has a selection of basic avatars available from our gallery.

  • How do I Make Changes to the Catalogue?

    The catalogue works in a similar way to most other wikis. This means that anybody is able to improve and adapt the content in the catalogue.

    How does this work? Select an item you’d like to adjust, and select 'change item' in the menu on the right. Next, adjust or add information, and hit the save button at the bottom. Your changes will be saved for review by a moderator.

  • How do I Reply to a Topic?

    Participating in the forum is available for registered users only, so make sure to sign up first. It’s quick and free! If you already have an account, you’ll need to sign in first, then go to the forum and continue to the topic of your choice. Within any given topic, you’ll see a "Respond to topic" button at the bottom of the page. Hitting this button will lead you to an input field for your comment. An explanation on how to create bold, italic, or other text is provided here. Use the "Save comment" button to add your comment to the discussion.

  • How are the Areas Structured?

    The area structure has three layers. Firstly, there is the main area, corresponding to main/general themes. Secondly, there’s the subarea level. Finally, on the third level, you’ll find individual items.

    Therefore, every item can be traced back to a main area or subarea. For example: Music (main) > Artists (sub) > The Beatles (individual).

  • I Can’t Find an Area. What should I do?

    If you're missing a main area, go to our contact page. We'll be happy to help you build the area. If the main area exists, but you’re missing an individual item, please add it yourself.

  • How are the Catalogue Values determined?

    Values are defined by the moderators on the basis of their extensive practical experience. However, you can always make suggestions, by using the “Suggest value” option found in the column to the right of each item, or near the indicated values.

  • Can I Suggest a Value for an Item in the Catalogue?

    If an item doesn't have a value yet, your suggestion will immediately be applied and later reviewed by the moderators. If a value has already been applied, but you would like to suggest a change, contact the moderator by email.

  • What are the Conditions a Description should Comply With?

    If you’d like to know the conditions an item description should comply with, follow the link "Explanation of conditions" which is found below the condition of each item.

  • Is Adding Images Required?

    You can only add an item to the catalogue if you add a matching image. The reason for this is twofold. Firstly, it’ll allow us to verify whether the item really exists. Secondly, adding images make the website more attractive visually.

  • What are the Rules for Images?

    By images, we mean photos, pictures, or scans. Catawiki only accepts the following formats: .jpg, .gif or .png. We recommend you choose a size of 700 pixels in width, allowing viewers to zoom in on the image.

    If you’d like to upload an image less than 700 pixels in width for an item which does not yet have any images connected to it, please feel free! At least there will be an available image, which is better than no image at all.

  • Why is my Suggested Value Not yet Visible?

    If an item already has a value, your price will be reviewed by the moderators first. After confirmation, your value will be applied to the description. In some cases, we won’t follow your suggestion. You’ll be notified of this if it happens.

  • Where can I find the History of Catalogued Items?

    Using the feature “Item history”, you can see who added the item and what changes have since been made. Each change is assessed by a moderator by means of a ‘review’.

    Review status is indicated by colour:

    Yellow = no review yet Green = approved after review Red = rejected after review (change undone)

  • How do I check the Status of a Review?

    Each change is assessed by a moderator by means of a ‘review’.

    Review status is indicated by colour:

    Yellow = no review yet Green = approved after review Red = rejected after review (change undone)

  • Where can I find Collector Profile pages?

    In each main area, you’ll find a list of collectors in that particular field. You can view the profiles of the collectors by selecting their names.

  • What do the Moderators do?

    Each main area has several moderators at its disposal. They guarantee the quality of the items within an area, for example by checking newly added and changed items. They also determine catalogue values. Moderators are nearly always experts or collectors in their field.

    A moderator should have experience in the field they manage. In addition, a moderator should be enthusiastic and willing to invest time in Catawiki in order to continually improve the Catawiki catalogue. In short, someone with the knowledge and passion to achieve the best results, together.

  • How Many Moderators can there be for each Area?

    We're aiming for 5 to 10 moderators per field. However, if that number has already been reached, but you think you've got the experience and enthusiasm required, we’d be happy to make an exception.

  • How do I Indicate the correct Condition of an Item?

    The selected condition label should match the condition of item on offer. Indicating a superior condition to the actual condition of the item is not allowed. Please be fair.

  • How do I Become a Moderator?

    If you have a lot of knowledge in a certain field of collecting, and you’d like to share your passion for building the best collector’s catalogue in the world together, we hereby invite you to sign up for a position as moderator!

  • For How Long does someone Remain a Moderator?

    We conduct periodical evaluations to assess whether a team of moderators for a particular field is still efficient and effective.

  • Can I use an Image that I found on the Internet to Add to the Catalogue?

    If an image is to be added to an item - something we heartily encourage - it really should be an image of the actual item on offer.