A Multibanco payment reference is automatically generated as soon as you pick it as an option to pay for the object you’ve won. Go to your Orders and select Multibanco as a payment method and then follow the instructions provided. 

Once the method is accepted, you will receive an automated email containing the payment reference number. Keep in mind that this reference number will expire within a 7 day period. If the number expires before you use it, you’ll need to re-select Multibanco as a payment option and start the process again. 

In the event that you do use an expired payment reference number, the money will be deducted from your account balance and eventually get rejected. This payment will automatically be refunded into your bank account after a short period of time. 

Payments issued with Multibanco can take between 3 to 5 business days to be identified by Catawiki, and we will send an email confirming the payment has been received once confirmed.