Issues when signing in
Why did I get an email with the subject 'Your Catawiki account was used on a new device'?
I haven't received the verification code to activate my account. Could you send it again?
My account has been hacked. What do I do now?
I've lost my password and can't sign in. What can I do?
Emails & notifications
How can I follow an auction?
How can I make a lot a favourite?
How do I unsubscribe from the newsletter and emails?
What are auction alerts?
How do I activate notifications via de app?
Registration & verification
I'm getting an 'Email address already exists' error message when signing in.
What is the verification code?
Why do I need to identify myself?
How do I enter my verification code?
Does Catawiki share my information with other users?
How do I delete my account?
Where can I adjust my personal information?
How can I change my username?