My order was cancelled but I still have to pay the auction fee. Why is this?

On Catawiki, all bids are binding. This is stated in our Terms and Conditions and is something you agree to when bidding on a lot. If your order has been cancelled as you did not pay in time, you are still required to pay the auction fee (9% of the winning bid).

You are able to make this payment on your '
My won lots' page under the 'Unpaid' tab. If you do not make this payment, you will be blocked from placing any further bids on Catawiki.