Why has the payment system changed?
How to pay via bank transfer if I am based in a country that is not part of the Single Euro Payments Area (SEPA)?
Do I have to pay customs fees?
What are my payment options?
I have won a lot. How do I pay?
Why is there an extra verification step when I pay by credit card?
Why aren't all payment methods showing in the Catawiki app?
What to do when my credit card is declined?
I won a lot but cannot pay. What do I do now?
I received a receipt, but I didn't win/place a bid. Why is this?
Invoices & receipts
My order was cancelled but I still have to pay the auction fee. Why is this?
Receipt vs. invoice
Is it possible to make payments from abroad?
How to use a voucher
How do I activate my voucher code?
How do I use a voucher?
I've received my order but I no longer want it. What should I do?