Terms and Policies
Cookie Policy


At Catawiki, we use cookies and other tracking technologies on our website and app in various ways. That’s why we feel it’s important to explain to you what cookies are and why we use them. We’ve outlined all the details below, so we recommend reading our policy thoroughly to get a better understanding of how we use cookies and what your options are.


We value your privacy, so we always handle any personal data collected in accordance with the Catawiki Privacy Policy. You can find the definitions for capitalised terms in our Terms of Use.


What are cookies?

A cookie is a small piece of data placed in the browser of your computer or mobile device. Cookies use different methods to post data on or read data from users’ devices, such as your computer, laptop, tablet, or smartphone. They do this to help us recognise your device or store your preferences. The most well-known cookies are small (text) files that are placed on devices and can be identified again at a later stage. We also use other tracking techniques, such as javascript, web beacons (tags) (small blocks of code installed on a webpage, app, or ad that can retrieve certain information about the device and browser you use), or device fingerprinting, mobile identifiers, and tracking URLs. We refer to all these technologies as ‘cookies’ in this Cookie Policy.


How long do Catawiki’s cookies remain active?

The cookies we use vary in life span. A ‘session cookie’ will expire when you close your browser, while a ‘persistent cookie’ remains on your device for a longer period. See our cookie overview for the specific retention periods. The cookies we use vary in life span.


Which cookies do we use?

Our cookies fulfil different purposes, as specified below. To find out which cookies we use, have a look at our cookie overview.


Functional Cookies. Functional cookies are cookies that are necessary for the performance of our Online Marketplace. These cookies help us provide our services according to your preferences, helping you have a better Catawiki experience. There is, for instance, a cookie that makes sure you stay signed in. This means you don’t have to continuously sign in every time you go to a new page. These cookies also help us remember how you use certain features (e.g. lots you have marked as interesting) and account settings (e.g. language or display settings).


Analytics and research cookies. These cookies capture how you use Catawiki. We use the information from these cookies to analyse Online Marketplace usage and determine what causes errors. In general, analytics and research cookies are used to:


  • Track the number of users on the Online Marketplace
  • Track the time you spend on the Online Marketplace
  • Track the order in which you view different web pages
  • Decide which parts of the Online Marketplace need improvements
  • Show you feedback surveys
  • Understand what type of user you are


Marketing cookies. We use marketing cookies to understand what you like and how you behave on our Online Marketplace. We track your behaviour so we can get an idea about your preferences, store the IDs of the auctions you click on, and show you lots that match your interests. Third parties also place marketing cookies on Catawiki. This helps them show you tailored ads on third party websites, based on your behaviour on our Online Marketplace. In our cookie overview below, you’ll find the third parties that place marketing cookies when you visit Catawiki. Furthermore, marketing cookies track which ads you’ve already seen, to make sure you aren’t seeing the same ads all the time. They also check whether you’ve clicked on an ad.


We only use marketing cookies with your consent. If you choose to turn off marketing cookies, you may still see online advertising, but the ads you see will not be tailored to your interests.


Your preferences are stored per Catawiki domain. Disabling marketing cookies on one domain (e.g. catawiki.com) does not automatically mean they are disabled for our other domains as well.


How can you control the use of cookies?



Your browser settings. You can manage your cookie settings in the browser you are using. Keep in mind that our first-party cookies play an important role in our services. If you decide not to accept them, this could affect the availability and functionality of some of the features that make our Online Marketplace attractive and easy to use (e.g. if you turn these cookies off, you may need to log in for every visit). You can follow the instructions provided by your browser on how to accept, remove, or reject cookies:


Chrome

Safari

Firefox

Edge


Third-party cookies. To manage cookies from third parties, you can visit the websites http://www.networkadvertising.org/ or http://www.youronlinechoices.com/ . These websites enable you to block cookies from specific third parties. You can also visit the third-party websites to understand and control the settings of cookies from each specific third party. You can find a link to these third-party websites in our cookie overview.


The Catawiki app



You can also use our Online Marketplace through our app. The Catawiki app can be downloaded from the Apple App Store or the Google Play Store. We use methods similar to cookies and third-party services to ensure we understand how our users interact on our app and to make sure our app remains safe and secure. For instance, we use Fabric to track down bugs and errors. We also use the services of Selligent and Firebase to send you push notifications. These notifications serve many important functions (e.g. they can update you about an auction you’re interested in). You can change your push notification settings in our app.


Could this Cookie Policy be amended?



We may amend or supplement this Cookie Policy. We strive to keep our cookie information up-to-date but we want to emphasise that cookie overviews are always mere snapshots. Due to the constant innovation of the Online Marketplace, and the fact that the internet and the various parties concerned are continually changing, it’s possible that the information in this Cookie Policy may not be completely up-to-date.


Contact



For questions regarding this Cookie Policy and the use of cookies on our Online Marketplace, you can always contact us by sending an email to privacy@catawiki.com.


Cookie Overview


FUNCTIONAL COOKIES

These cookies ensure our website functions properly and in the way you would expect it to function.



Name

Duration

Purpose

_catawiki_session_id1 authorization_token; user_name; logged_in auction_view_mode device_type;

_catawiki_view; show_closed_lots_auc

tion_id

session 10 years

1 year session

These cookies are used, a.o. to check whether you are logged in, to remember your account settings (e.g. language), and to recognise the size of your screen (e.g. mobile, web).

disable_cookiebar dont_show_cookie_ba r_again

10 years

1 year

These cookies help show and disable our cookie banner and ensure our cookie banner doesn’t pop-up during every visit.

_dc_gtm_UA-*

session

This cookie is associated with Google Tag Manager,

which we use to load scripts onto our website pages.

x-s-csrf-token; csrf_token

10 years

These cookies help us protect your account by verifying that all activity on your account is coming

from you.


ANALYTICAL & RESEARCH COOKIES

These cookies help us gain insight into the use of our marketplace and how to keep improving it.


    


Name

Duration

Purpose

cw_ab

ab_first_visit

20 years

session

We use these cookies to optimise (features of) our

Online Marketplace

_ga

_gid

    gat

_gac_UA-52891611-1 AMP_TOKEN

2 years

24 hours

1 minute

90 days

30 seconds to 1 year

These are Google Analytics 360 cookies and are placed by us to improve our Online Marketplace (e.g. the layout and features) by tracking and measuring how many users visit our Online Marketplace and how they behave on the

marketplace.

sp

sp-set

1 year

9 months

Snowplow cookies collect product-related user

analytics to improve our Online Marketplace.

_hjClosedSurveyInvite s;

_hjIncludedInSample;

_hjDonePolls;

_hjMinimizedPolls;

_hjDoneTestersWidget

1 year

We use Hotjar cookies to make sure our design is user-friendly and working well, and to improve the user experience where we can.

s;

_hjMinimizedTestersWi dgets; _hjDoneSurveys



NREUM; NRAGENT;

JSESSIONID

session

We use these New Relic cookies to track website

performance and user sessions on our website.

usbls

session

Usabilla cookies help us make our website more user-friendly and efficient. They also ensure you don’t receive the same feedback request more than

once.

ab_id
3 months
This cookie enables us to track experiment results


MARKETING COOKIES

Marketing cookies ensure we can show you relevant auctions on our marketplace and tailored ads on third-party websites.



Name

Duration

Purpose

    atuvc;    atuvs; loc; uvc

unknown

AddThis offers social plugins that allow you to share content from our marketplace. Addthis also offers functionalities for targeted marketing purposes on

social media.

Cw_recently_viewed_ categories; cw_recently_viewed_l

ots

3 months

These cookies show you lot or auction recommendations based on your browsing behaviour.

twitter_visitor_type; criteo_visitor_type

session

These cookies ensure you don’t see the same ads over and over again and that the ads you do see

are tailored to your interests.

cwmu

1 year

These cookies ensure you don’t see the same ads over and over again and that the ads you do see

are tailored to your interests.

acdc

eid; evt; sess; udc; uic; zdi

tk uei

uid

2 years

6 months session 14 days

1 year

Criteo cookies ensure you don’t see the same ads over and over again and that the ads you do see are tailored to your interests.

DSID

IDE; id cto_lwid

7 days

2 years

1 year

DoubleClick cookies ensure you don’t see the same ads over and over again and that the ads you

do see are tailored to your interests.

locale; c_user; datr; pl; s; sb; xs

csm; fr; lu

15 months

1 year

These cookies enable us to show tailored ads to Facebook visitors.

_pinterest.cm

1 year

This cookie helps customise your experience on

Pinterest.

SID; HSID; LOGIN_INFO; PREF; SAPISID; SID; SSID

GEUP;

2 years

1 year

These cookies help us gather data about the use of our videos posted on Youtube.

VISOTOR_INFO1_LIVE

YSC

session



PRIVACY POLICY OF THIRD PARTIES

We do not control third-party cookies. Third-party cookies abide by the privacy and cookie policies of the relevant third party. You can find a link to these policies below. We advise you to consult these policies regularly, since it’s likely they will be subject to regular updates. Also, if you want to control your cookie settings for different third parties separately, you can do so on the website of the relevant third party:

 


AddThis

 Criteo

 Facebook

 Google

 Pinterest

 Youtube