How can I give the buyers of my lots the best customer experience?
The buyer has paid for their lot but hasn't contacted me to arrange the pickup. What do I do?
Why has my lot been rejected?
I sold a vehicle on Catawiki. How long do I need to wait for the buyer to pick it up?
I want to cancel my purchase
I sold two lots to the same buyer. Why do I only receive shipping costs once?
What is the Message Centre and how does it work?
I sold a car to a buyer in another country. What are my next steps?
Why has my application been rejected?