My account has been hacked. What do I do now?

It is important to never share your sign in details with anyone else. You are responsible for managing your account. If you suspect that your sign in details have fallen into the wrong hands, you must notify Catawiki immediately. You must also take effective measures to protect your account yourself, such as changing your password.

If fraud has been committed, please report it to the police and send us a copy of the official police report within 7 working days. Until then, the receipt will remain valid.