How do I contact the expert?

How is Catawiki different from other sales platforms?

I've submitted a lot for auction. When will it be reviewed?

My lot has been approved, but I do not agree with the expert's changes.

What is the role of experts at Catawiki?

Why has my lot been rejected?

Can Catawiki provide an estimated value of a lot?

Can I set a minimum selling price (reserve price)?

Why is there a minimum expected item value for Catawiki auctions?

Why should I choose for the bidding to start at the reserve price instead of €1?

What determines the bidding start price for items with a reserve price?

When and how can I set correct shipping costs?

Can I preview my lot before submitting?

Can I save and come back to an unfinished submission at a later stage?

Can I use an API to submit lots?

Do I need to choose an auction when I submit a lot?

How many lots can be offered up for an auction?

I will be unavailable for a certain amount of time. Is it possible to set my lots to inactive during this period?

In which language should I submit my lot?

What should be considered when providing photos of the lot?

Will my submission go straight to auction?

How does the submission process work?

Can I edit my item once it's submitted if I made a mistake?

Bulk Upload Documentation

Can I adjust the reserve price for something I’m selling?

Can I withdraw an object I have offered for auction?

Can I change the description of an item I have offered for auction?

How do I know which auction is right for my lot?

My lot has been approved for auction. When will it be scheduled for auction?

What do the different lot statuses mean?

When is the next auction held?

How can I submit multiple (bulk) items at once?

How do I use a CSV file for the bulk upload feature?

Bulk Upload Documentation