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Brammemans

Location: Es Spain
Feedback score: 97.3
Number of reviews: 42
Catawiki member since: October 18, 2017
36
Positive
5

Neutral
1
Negative
October 1, 2018
perfect thx
September 29, 2018
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spedizione rapida, oggetto perfetto come descritto e ben imballato
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September 26, 2018
everything ok
September 21, 2018
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alles zeer goed verpak en ontvangen bedankt
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September 18, 2018
It never arrived, it is in shipped status since july (now its september)
Response by seller:
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Hello,
As I promissed 6 of august to you that I will do anything to get this problem solved and that it could several month's to find out what went wrong at the delivery, it is strange that you sent me a negative feedback. The status is as followes at the headquarters in Girona (Spain) they are still working on it, but they have containers full off damaged and off returned items and they only do this one time per 6 months so you have to be patient. In my message the 6th off august I already told you that you payed the item the 4th off july I sent it the 5th of july and you informed me the 2nd off august. Actually this is to late. The headquarters told me that the insurance is no longer valid and normally they don't do anything anymore, but since I am such a good customer (over 200 packages per year) they make an exeption for me but it will take some time. I hope you will remove your negative feedback because this is not fair. If in 3 months from now I will come with a solution. Koen
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September 4, 2018
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Nous ne l'avons pas reçu !!!!
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September 3, 2018
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Ok !
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August 29, 2018
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goed verpakt, netjes aangekomen
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August 27, 2018
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Pakket werd bijzonder goed verpakt en bezorgd! Uiterst tevreden over de verkoper!
De kapstok voldoet aan al onze verwachtingen!!!
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August 4, 2018
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good
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July 22, 2018
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Buen vendedor
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July 18, 2018
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Muy amable .
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July 13, 2018
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the glass arrived broken. insufficient protection in packaging. On the other hand, the price and the description are correct.
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Response by seller:
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Helo, the mirror was packed exceedingly well with 4 cm styropor all around, empty spaces inside the box filled up with cardboard and rolled up newspaper so it was inpossible to move inside the box. Only on this material I spent more than 12 euro's
still you need to give me advise for an item with a value off 80 euro's which you perchaged for 1 euro?? I can do without this BS. However I have insured this item and I think that when you sent me the pictures of the broken mirror that I can get the 30 euro's (the price you said was needed to replace the mirror) from the insurance. I will do my utmost to get this money for you. Please sent the pictures to my personal e-mail : nicoleprozee@hotmail.com. It took me 160 km and several hours to take this up at the headquarters from the insurance company. They will look into it after they received the pictures and the procedure can take up two months. Kind regards Koen
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July 3, 2018
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goed verpakt, heel aangekomen en precies datgene wat ik ervan verwachtte
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June 28, 2018
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Kavel zoekgeraakt tijdens transport. Verkoper heeft daarom ter compensatie alle kosten vergoed. Uitstekende aanpak van de verkoper.
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Response by seller:
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Goedemiddag, met verbazing zag ik uw neutrale feedback. Ik heb direct na ontvangst van uw mail hierop gereageerd en heb U medegedeeld dat ik de volgende morgen direct actie zou ondernemen daar het op dat moment al te laat was. Ik heb met de transporteur gebeld en heb hen een mail gestuurd. Zij gaan op onderzoek uit!! Dit heb ik U ook medegedeeld. Meer als dat kan ik nu niet doen. Een neutrale feedback lijkt mij dan ook op dit moment een beetje voorbarig en unfair!!
Een positieve feedback was meer op zijn plaats geweest.
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June 21, 2018
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Je n'ai pas recu ma livraison, mais celà est dû au transporteur et non au vendeur qui me renvoie le produit sans frais par amabilité. Le transporteur ne s'est jamais présenté chez moi.
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June 12, 2018
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excellent auction deal, fast and good delivery!

prima veiling deal, snelle en goede levering!
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June 1, 2018
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Tutto ok come nella descrizione e spedizione veloce . Molto bene !
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May 24, 2018
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Excellent
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May 23, 2018
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Very nice seller, beautiful item as described, fast shipment! Recommended!
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May 9, 2018
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ho ricevuto una normalissima stampa tipografica (visibile il retino tipografico) venduta
per "vero antico disegno di giovane Jesus."
CATAWIKI dovrebbe tutelare gli acquirenti da simili imbrogli.
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Response by seller:
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geachte heer,
Met verbazing ontvingen wij uw feedback.
Om iemand als oplichter te betitelen is toch wel zeer grof, temeer U daar ons niet kent!!
Andere kopers zijn wel tevreden. Wanneer U zo ontevreden bent over een gekocht artikel van 19 euro kunt U het terug sturen. Wanneer het bij ons terugkomt in goede, onbeschadigde staat, zullen wij zonder problemen het aankoopbedrag plus provisie aan U overmaken.
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April 26, 2018
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PERFECT !!! thank you
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April 15, 2018
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Dank voor de (zeer) snelle levering, goed verpakt, heel blij mee!
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April 13, 2018
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Il pacco è arrivato, il problema è che nell’inserzione non spiegava che una parte era non funzionante. In più nel tragitto una parte in vetro è arrivata danneggiata.
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March 9, 2018
Goods are still in country of origin with customs I asked for a refund of goods and postage which was 100$ more than my winning bid!!! Absolutely nothing back no contact no goods no refund!!!!
Response by seller:
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Dear Jenny,
Sorry to see your negative feedback. We got a lot off work to get things right. There is a problem with the Invoice and we are still working on it. This is taking a lot off time from our side (about 3 days now) and it is still not solved. We are working together with Catawiki to solve this problem.
I am sorry to see your negative feedback since we already payd for the transportation cost and the boxes are in a customsoffice in Madrid. We are doing everything in our power to see that you get what you ordered or another solution.
Please will you remove your negative feedback.
Kind regards
Nicole Prozee
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