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Essex-Gallery

Location: Es Spain
Feedback score: 100%
Number of reviews: 105
Catawiki member since: March 14, 2016
101
Positive
4

Neutral
0
Negative
June 11, 2018
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thanck you. Nice
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May 18, 2018
excellent quality item, fast delivery,
reliable seller
May 8, 2018
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Thanks!
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March 7, 2018
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Excellent
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December 20, 2017
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Today i receive the picture.
It's fantastic and arrived in perfect conditions.
All perfect and I'm very, very happy.
Thanks for all
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October 3, 2017
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Goede info verzending en bezorging
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September 21, 2017
Wonderful! Thanks!
September 20, 2017
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The postage was a lot higher than I expected.
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September 5, 2017
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Fast! Good package!
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August 22, 2017
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no he recibido el lote, pero espero una repuesta positiva por parte del vendedor
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August 16, 2017
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Thank you verh much.
Great item.
Fast delivery.
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August 15, 2017
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Thanks. All perfect
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July 4, 2017
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Een meningsverschil qua "lithografie" werd besproken met verkoper. Deze was bereid de goederen terug te nemen en alles te vergoeden.
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Response by seller:
The client and us had minor and friendly disagreement over the definition of the word "lithography". We want our clients to be 100% satisfied with their purchases. Therefore we gave this client the option to return the lithograph for a full refund and we would pay the costs to return it to us. In the end, he chose to keep the lithograph -- good decision.
June 3, 2017
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good package & quick delivery.
A bit of doubt about authenticity though...
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Response by seller:
We are sorry that you are not 100% satisfied and to remedy the situation.
1. Client satisfaction is our number one goal and we will do everything possible to achieve it.

2. We stand by the authenticity of the poster. we purchased it from a reliable private collector who coincidently, was the promoter for the Ramones´concerts in Spain in the 1980`s and 90`s.

3. You may return the poster to us now. Upon receipt, we will reimburse you the purchase price (40 euros) plus Catawiki´s commission and shipping to you for a total of 55.97 euros.

We will send you today a lengthier response via private email.

Regards,
Humberto
June 2, 2017
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Good package, quick delivery
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May 25, 2017
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mooi werk en erg goed verpakt. dank!
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May 22, 2017
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Perfectamente empaquetado y en excelentes condiciones. Gracias.
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April 26, 2017
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Parcel not delivered.
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Response by seller:
We feel that this negative evaluation is not warranted. We were notified by Catawiki on 10 April that the item had been paid
for. On 12 April SEUR picked up the package. On the morning of 27 April we were notified that the client had given us a negative valuation for non-delivery.

We checked the tracking information and found out that SEUR had not been able to deliver the package due to an erroneous address. We immediately contacted the client to explain the situation and confirm the mailing address. Because we had used Catawiki´s shipping services, we contacted Catawiki to ask for their help in locating the package and delivering it to the client. They are working on the problem. Hopefully it will be resolved within the next 24 hours. Had we been aware of the problem we could have done something about it before the client gave us a negative valuation.
April 6, 2017
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ho avuto problemi con il corriere ma il venditore è stato superlativo risolvendo il problema con una nuova consegna a suo carico e tenendomi costantemente aggiornata.
molto professionale
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April 4, 2017
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recibido OK, muy bien embalado en tubo, vendedor fiable y rápido, saludos
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March 24, 2017
Very reliable.
March 7, 2017
Very reliable and reputable.
January 3, 2017
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So nice
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December 29, 2016
Item exactly as described. Well packaged. Friendly communication and quick response to queries. High level of customer service. Would buy again. Thanx
October 3, 2016
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goed verpakt!
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September 30, 2016
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Très bon achat et très bon vendeur excellente communication je recommande vivement ce vendeur qui a des produits exceptionnels.
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September 13, 2016
100% Recommended.
July 24, 2016
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RAS
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July 20, 2016
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Quick delivery,very fine camera send in wooden box. Really a trustful retailer
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July 8, 2016
excellent packaging, arrived safe th/you
May 19, 2016
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Received. Very good.. espacially for its packing. Among all these Catawiki auction items, It's the first time there is a Catawiki seller who use wood box for packing. Very good.
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April 16, 2016
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Beautiful piece, and very happy with the service of the seller!
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