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12usty

Location: Nl Netherlands
Feedback score: 87.0%
Number of reviews: 159
Catawiki member since: April 13, 2017
107
Positive
36

Neutral
16
Negative
July 19, 2018
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Der Verkäufer hat mir am 9. Juli erklärt, er hätte ein Problem mit der Etikette.
Bis heute habe ich nichts von ihm gehört und auch dir Wäre nicht erhalten.
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July 18, 2018
Good communication with seller. Carpet was shipped quickly. The condition of the carpet was good.
July 17, 2018
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Bonita alfombra
Buen vendedor
Gracias
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July 17, 2018
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I have not receive my order, payed on July 6.
Please advise urgently. I have already talked to Catawiki on the phone about this subject.
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July 12, 2018
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Pacco arrivato nei tempi previsti...... unico difetto in un angolo c’erano delle frange scucite.
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July 11, 2018
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Tappeto arrivato. In foto sembrava un bel tappeto, dal vero appare rovinato e sporco. Ci penserò bene prima di riprovare a prenderne un altro tramite questa via.
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July 10, 2018
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Ik heb u al via SMS gevraagd om uw adres om het kleed wat ik na lang wachten van u ontvangen heb te kunnen retourneren.
Niet schoon en vloekt met interieur
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July 9, 2018
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heeft even geduurd, maar goed verpakt en het kleed is netjes zoals omschreven.
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July 9, 2018
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Tapijt al 10 dagen de status " verzonden ", schiet niet op.
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June 28, 2018
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10 giorni per la spedizione (pagata 68,50 euro!) sono veramente troppi e sto ancora aspettando!!!
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June 22, 2018
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100% correct. Snelle zending!
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June 21, 2018
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no están limpiadas profesionalmente como se ofrecen.
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June 18, 2018
In the end very happy with the carpet.
Seller seemed very friendly and cooperative
June 5, 2018
carpet is very nice which i received some time ago

s dewan
June 4, 2018
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na 2 weken nog niets binnen via gls
verkoper zou het uitzoeken ,,niets meer gehoord
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Response by seller:
Beste heer Schellekens,

Zojuist is uw geld teruggeboekt. Ik hoop dat dit naar uw tevredenheid is. Ik betreur elk mogelijk ongemak dat deze kwestie bij u veroorzaakt heeft en hoop dat u alsnog deze situatie positief wilt afsluiten.

Ik heb cmvan mijn kant mijn best gedaan uw recht toe te zien en hoop dat u van uw kant mij met een positieve feedback kunt voorzien. Mocht u ooit nog een kleed willen kopen bent u van harte welkom. Ik zal dan iets extra's voor u erbij toevoegen.

Mvg,
Rustam
June 2, 2018
10 days have been gone and still no tracking information about the delivery!!!
I am wondering, how long I have to wait to receive my purchase???
Response by seller:
Dear Hamza,

I am relieved to see your rug is delivered.
Therefore I kindly ask you to adjust your feedback and would greatly appreciate it if we could conclude your purchase positively.

Best regards,
Rustam
May 29, 2018
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Livraison longue mais objet conforme à la description
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May 25, 2018
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Beautiful carpet, but you wait for it, and you wait, and you wait......
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Response by seller:
Dear Francois,

I'll make sure next time it reaches you fast.
Thanks for your purchase.
May 25, 2018
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il mio pacco non e ancora arrivato e il venditore non risponde alle mie richieste
Pacco e arrivato tutto in ordine come da descrizione
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May 24, 2018
carpet has been received
Thanks

S Dewan
May 23, 2018
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cde reçue le jeudi 24/05/2018
Guy Benoit
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May 23, 2018
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Il venditore non ha consegnato il lotto
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May 16, 2018
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alles bestens
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May 15, 2018
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very nice carpet
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May 15, 2018
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non ho ricevuto il lotto e non ho avuto risposta
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Response by seller:
Dear Massunta,

Your rug was returned to me due to "not correct address". It is the buyers responsibility to provide addresses accurately. Should you still wish your rug delivered, once more shipping costs will be quoted.

Best regards,
Rustam
May 14, 2018
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80/5000

Good Morning
I'm sorry but I still have not received any of the two orders.
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May 12, 2018
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Ok
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May 10, 2018
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Trama tappeto un po’ troppo grossolano forse ho sbagliato io nella scelta tappeto d,’assalto?
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May 10, 2018
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Besteld, betaald, maar 12usty zegt dat hij geen groen licht heeft gekregen van catawiki. Dus, drie weken later geen levering. En geen nieuws van catawiki. Ik hoop die loper nog voor de zomer te hebben
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Response by seller:
Beste Michael,

Ik ben opgelucht dat uw tapijt inmiddels afgeleverd is en hoop dat u er tevreden mee bent. Ik verwelkom daarom graag een positieve afsluiting van deze koop en vraag u vriendelijk uw feedback te wijzigen.

Mvg,
Rustam
May 9, 2018
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a parte un leggero ritardo nella consegna, tutto bene. grazie.
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May 9, 2018
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Je n'ai pas reçu ma commande et je n'ai pas de réponse à mon message
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May 9, 2018
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El artículo ha tardado mucho tiempo en llegar a mi casa (too much time waiting the order)
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May 8, 2018
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ok
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May 1, 2018
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almost 10 days and despite several messages sent to the seller Mr. RUSTAM, we have yet not received any response in return !!!
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April 30, 2018
Great quality quick delivery
April 27, 2018
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The shipping cost too high, 89 € to Finland. Normally 40 - 50 € . I think it is not fair play.
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April 17, 2018
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ik had een paar vragen en het werd mij allemaal veel duidelijker.
opeen sympathieke manier.
goede verkoper!
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April 14, 2018
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Prima tapijt ,conform de fotoos.
Snelle levering.
Top!
De discussie over zijn erg hoge transportkosten werd bemoeilijkt doordat mijn aanschafprijs maar €2 was
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April 12, 2018
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Het tapijt is precies volgens de beschrijving. Heel secuur verpakt en 11 dagen na de bestelling bezorgd. Voor mij een topleverancier.
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April 6, 2018
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Teppich total eingestaubt
Versand mit 45 eu ueberteuert.
Musste 2mal angefordert werden
Von mir keine Bestellung mehr
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Response by seller:
Dear Birgit,

Thank you for your purchase.
Your rug has been dusted, brushed and vacuumed manually. It has not been washed professionally and neither advertised as such. It is a used rug and therefore is to be expected to have an element of dust still present. The only way to remove this completely is by professional cleaning with appropriate machinery en technique.

The shipping price is expensive indeed but indicated.

Best regards,
April 4, 2018
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Venditore attento al cliente. Ha risolto piccolo problema con solerzia e puntuale soluzione. Contento dell'acquisto merita un cinque stelle.
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April 4, 2018
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received today in perfect conditions. tks
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April 4, 2018
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Content avec l achat ! Merci!
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March 30, 2018
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na enige vertraging (owv overmacht) toch een correcte levering van de tapijten; in perfecte staat zoals tijdens de veiling beschreven.
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March 28, 2018
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Ordine fatto il 10.3.2018. Sono passati 19 giorni e non è arrivato nulla. Sono senza parole.
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Response by seller:
Caro Fabrizio,

Comprendo le tue preoccupazioni sulla spedizione e ti ho contattato in precedenza con una spiegazione a riguardo. Vivi in ​​un luogo remoto dove la maggior parte dei corrieri NON consegna. Il tuo pacco è stato restituito per lo stesso motivo.

Da allora ho cercato di trovare una soluzione che non si traduca in costi di spedizione aggiuntivi per te e spiegato in precedenza. Tutto questo sforzo extra è per il tuo bene. Se preferisci averlo veloce, posso semplicemente citare le tue tariffe di spedizione di oltre 200 Euro, da Ups o Fedex.

Inoltre, è chiaramente stabilito dalla politica di catawiki che le isole e tali luoghi remoti non sono inclusi nelle tariffe di spedizione quotate dei lotti e possono avere costi aggiuntivi. Ho fatto del mio meglio per trovarti un rimprovero che ti risparmia questo e, a tua volta, mi dai un feedback negativo per i miei sforzi? Trovo questo anche oltre le parole.

La tua spedizione è in corso.

I migliori saluti,
Rustam
March 22, 2018
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Hoewel we langer dan voorzien moesten wachten op ons tapijt door een verkeerde verzendcode, is het toch goed aangekomen en klopt de beschrijving.
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March 22, 2018
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Altro che buone condizioni generali.
Uno dei tappeti è in pessime condizioni l'altro in discrete condizioni..Molto scontento..grazie..
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Response by seller:
Caro Antonello,

Ti ringrazio per i tuoi acquisti, la tua attività è molto apprezzata.

Non sono sicuro di cosa farne le tue lamentele. I tappeti sono stati offerti insieme come una coppia, entrambi sono stati fotografati contemporaneamente, allo stesso modo. Le immagini sono chiare e mostrano i tappeti ciascuno nel loro stato rispettivo. Tutti i posti con difetti sono evidenziati con immagini che si concentrano sui punti.

Me ne rammarico quando non sei soddisfatto del tuo acquisto e non riesci a sentire il contenuto della vendita, ma d'altra parte sento che non c'è molto altro da aspettarsi da parte mia nel ritrarre questi tappeti mostrando più efficacemente il loro stato. Tutto è chiaro nelle immagini.

Ti auguro il meglio per i tuoi acquisti futuri ancora di più.

I migliori saluti,
Rustam
March 21, 2018
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Nach 4 Wochen ist der Teppich endlich eingetroffen, so dass ich die vorherigen Bewertungen revidieren möchte. Was jedoch negativ bleibt, dass keine Reaktionen auf Nachfragen kamen!
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March 21, 2018
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Item is al twee weken onderweg. Lijkt erop dat verkoper pas verzend als betaling binnen is. Wachten maar af
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March 21, 2018
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Le tapis a été livré le 20 mars par GLS... en bon état.
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March 21, 2018
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Dopo alcuni intoppi iniziali con la spedizione, risolti, comunque, per il meglio il tappeto è arrivato esattamente come da aspettative e da foto pubblicate dal venditore.
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March 20, 2018
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het duurde 9 dagen totdat we onze aankoop hebben ontvangen. We moesten ook regelmatig mail contact met de verkoper onderhouden.
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March 20, 2018
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nach 7 tage objekt ist nicht da und nach Kontakt mit Verkäufer bekomme ich kein Antwort das ist nicht war.es tut Mir leid.
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Response by seller:
Dear Moez,

Thank you for your purchase,

I am confused about your feedback. I responded to you by the messaging system of Catawiki and updated you on your shipment. This was delivered to you on the 23rd.

Your message gives off the impression you never received your rug which isn't true.

Please kindly reverse your statement.

Best regards,
March 20, 2018
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goedemorgen,

Tapijt is nog niet aangekomen. Een week geleden was de status onderweg. Heeft u iets vernomen?
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March 19, 2018
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het kleed is uiteindelijk afgeleverd. De verkoper reageerde aanvankelijk niet op mijn mail. Maar eind goed, al goed.
Y.W.Bertsch
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March 15, 2018
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I bought 3 carpets and I have not received any
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March 14, 2018
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Tapijt is mooi en schoon.
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March 14, 2018
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Buonasera, devo dire che questa volta tutto è stato rispondente alle aspettative ed il venditore è stato preciso a differenza del precedente che avevo contestato.
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March 14, 2018
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Sono stato poco contento perché dopo il mio mess- a 12 usty con una certa critica in brevissimo tempo è arrivato il tappetto. Grazie e saluti M. C.
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March 14, 2018
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No delivery yet...... bought this carpet the 25th of february...... The seller says he has send my package.... I am still waiting
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Response by seller:
Dear sirs,

I am happy to see your rug delivered even though it had suffered a delay. I am relieved that you are content afterall

Kindly adjust your feedback for me
March 14, 2018
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Na lang wachten en 2 verwittigingen , gisteren perfect geleverd
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March 14, 2018
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ho acquistato un tappeto, a parte dei piccoli difetti visti in corso d'asta, quindi consapevole di quanto acquistato, il tappeto è arrivato con uno dei lati corti molto sporco.
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March 12, 2018
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Ik heb het tapijt nog steeds niet ontvangen. Als ik de track code en postcode invul , geeft GLS aan dat ze geen data kunnen vinden
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Response by seller:
Beste koper

Ik heb gezien dat uw aankoop inmiddels op 1een maart geleverd is. Ik betreur het ongemak dat de vertraagde levering heeft veroorzaakt. Toch zou ik een positieve afsluiting van u erg verwelkomen en waarderen. Dit blijft natuurlijk geheel uw eigen keuze en dat respecteer ik.

Verder wens ik u veel succes met uw toekomstige aankopen bij catawiki.

Mvg,
Rustam
donderdag
March 12, 2018
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Nog steeds niets ontvangen
Mail verstuurd naar verkoper nog geen antwoord
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Response by seller:
Beste Pim,

Ik heb gezien dat uw aankoop inmiddels op 13 maart geleverd is. Ondanks de vertraagde levering zou ik een positieve feedback van u erg verwelkomen en waarderen. Dit blijft natuurlijk geheel uw eigen keuze en dat respecteer ik.

Verder wens ik u veel succes met uw toekomstige aankopen bij catawiki.

Mvg,
Rustam
March 12, 2018
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ondanks een moeilijke levering i alles toch in orde gekomen
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March 9, 2018
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When I get my carpet then maybe I will give some feedback, in the meantime only lies and no rug.....finely got the rug strait in the bin ,dirty ,old, and not worth the price of the of the delivery
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March 7, 2018
All as expected. Very good service Thank you
March 4, 2018
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Ik ben nog steeds in afwachting van dit tapijt. Kunt u niet leveren?
vr gr LK
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February 28, 2018
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Netjes verpakt, mooi tapijt.
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February 17, 2018
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il tappeto risulta spedito ma non è mai arrivato. inoltre le misure non sono quelle indicate in asta. Il venditore non risponde alle Mail. Non vedo restituzione del denaro.
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January 31, 2018
fast and efficient
January 28, 2018
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Teppich ist gut verpackt angeliefert woden.
Ist ein schöner Teppich mit leichten gebraucht Spuren.
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January 19, 2018
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Neutral bis negativ...schlechte Lieferung, Schlechte Verpackung, schmutzig, leichter mottenbefall
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January 16, 2018
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La alfombra tenia un ratón muerto que antes de morir ha hecho algunos daños. Pero es una alfombra muy bonita y de buena calidad. Accidentes pueden pasar.
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December 25, 2017
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Mooi tapijt, binnen de termijn in goede orde ontvangen.
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December 20, 2017
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netter Verkäufer hätte mir gewünscht das er schneller auf uns eingeht.als Verkäufer ist das Pflicht,Teppich war nicht so wie wir ihn uns vorstellen nach den Fotos.
Sonst top
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December 19, 2017
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bem conservado e limpo. Ok
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December 15, 2017
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Goedenavond,

Wanneer mag ik het kleed this verwachten.

Met vriendelijke groet,
Georgina de Jongh.
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December 5, 2017
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€ 77.50 voor de verzending is wel erg veel !
Maar ja van prijs van € 2.00 werd Usty ook niet wijzer.
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Response by seller:
Beste koper,

Het is voor mij niet te omvatten waar u precies op doelt. U heeft een tapijt gekocht voor een zeer gelukkige prijs van slechts 2,-. Deze had inderdaad verzendskosten die prijzig zijn maar dit was duidelijk vermeldt. U heeft na de koop gevraagd naar de optie om af te halen welke niet mogelijk was (ook vermeld in het kavel) omdat het in een van mijn depots in het buitenland bevond (Duitsland) Toen heeft u gevraagd bij catawiki om een annulering en ik stemde daarin mee, waarop u weer terugkwam op de annulering, en betaalde.

Ik heb u uw pakket zodoende verzonden en tot mijn grote verbazing van catawiki achteraf schriftelijk vernomen dat u een vergoedingscoupon van catawiki ontvangen heeft vanwege uw ongenoegen over de hoge verzendskosten.

Tenslotte vind u het ook nog eens nodig om mij een berichtje en negatieve feedback te schrijven om mijn zaken verdere schade te veroorzaken terwijl u een tapijt met een waarde van 250 euro voor de prijs van 2 euro met een vergoedingscoupon van catawiki ondertussen rijk bent. Kortom u heeft een briljant stukje slachtoffer gespeeld maar bent ondertussen de enige die in dit hele verhaal positief eruitgekomen is

En zodoende ben niet alleen ik maar anderen ook wijzer geworden van uw acties.

Dat gezegd wens ik u verder succesvolle, transparante en voorspoedige aankopen in catawiki.
November 2, 2017
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Il tappeto mi è arrivato con i bordi tutti rotti.
Nelle foto non è mai stato messo in evidenza, e nella descrizione non si faceva il minimo accenno. Il fornitore non ha risposto alla mia email.
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Response by seller:
Dear Buyer,
I regret you finding your purchase unsatisfactory.

I further cannot stress enough how appalled I am to read your statements of the carpet being "totally rotten" etc. I made over 20 pictures to elaborate the magnificence of the rug and the upmost condition it is in and could not make shots of some areas purely because of the size of the rug barely fitting the room and camera.

Your efforts in finding spots not clearly covered by pictures in order to force a reduction on an already astounding bargain of a price for a rare rug of this magnitude is utterly disgraceful.

I urge any person concerned by this review to see the lot for themselves.

Regards,
Rustam
October 25, 2017
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Super état
Livraison rapide
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October 21, 2017
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I have received nothing yet. It is The 21 of October
Tel : 935876291
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October 17, 2017
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Artikel mooi op tijd geleverd. Product prima! De bezorgkosten van € 88 vond ik te hoog. Het is raar dat de koper niet de mogelijkheid wordt geboden zelf het artikel af te halen.
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October 17, 2017
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Hoewel het even duurde met de levering ben ik tevreden over het geleverde tapijt. Het was goed beschreven en gefotografeerd. Netjes verpakt en geleverd. En de shop reageert snel op eventuele vragen.
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October 16, 2017
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keurig bezorgd. Je krijgt echter meestal via de transporteur wel een berichtje, maar dat was er dit keer niet. We wisten dus niet wanneer ze langs zouden komen.
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October 16, 2017
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Correcte beschrijving van een schitterend vloerkleed.
snelle verzending.
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October 10, 2017
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Arrived in excellent condition - nice and clean - and in good time. The vendor was really kind and helpful and I was most impressed with his kind attitude. Highly recommended!
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October 4, 2017
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The item is as described in the ad. After the seller contacted the transporter, the item was delivered quite quickly. Good seller.
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September 23, 2017
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Goed verpakt en vlot geleverd.
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September 19, 2017
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Muy buen paquete! Gracias!
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September 18, 2017
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Ottimo servizio di spedizione.
Il prodotto è come da descrizione eccezion fatta per le misure.
La larghezza non è 190cm per tutto il tappeto. La larghezza effettiva è di 195cm.
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September 13, 2017
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snel en goed verpakt geleverd
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September 12, 2017
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¡¡Good !!!!!
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hru
September 11, 2017
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Alles volgens opgave en foto's.
Na 5 dagen in huis!
Ligt al in de kamer.
Dik tevreden!
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September 9, 2017
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Alfombra muy barata pero con unos gastos de envio desproporcionados (115€). Manchas que no se quitan y no aparecen en fotografias ni descripción. Directamente a la basura. Muy decepcionado.
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September 6, 2017
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Mooi kleed,super verpakt.
Dank je.
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September 5, 2017
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Trage levering en extreme transportkosten (55 euro ) , tapijt was wel goed verpakt en was is goede conditie.
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August 30, 2017
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Goede communicatie, snelle verzending en een ongelofelijk mooi tapijt voor de prijs! Aanrader!
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August 29, 2017
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Preciosa!!!! Muy bonita la alfombra. Envío y embalaje muy bien, todo llegó perfecto!!!
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August 21, 2017
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teppich in sehr gutem zustand und schön aber versandkosten zu hoch.
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