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miguelae

Location: Es Spain
Feedback score: 93.5% (49 reviews)
(last 12 months)
Number of reviews: 49
Catawiki member since: July 3, 2016
43
Positive
3

Neutral
3
Negative
May 21, 2019
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Highly protected shipping. Perfect. Many thanks.
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May 16, 2019
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Everything as promised. Thank you
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May 8, 2019
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Positief
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April 27, 2019
Hi. Got them today in perfect shape.
Thanks
April 24, 2019
They are beautiful
April 13, 2019
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Ce monsieur m'a adressé le lot dans un carton sans protection pour l'ensemble , les véhicules ont tous été détruits ainsi que les figurines ,de plus le prix de l'envoi est scandaleux vu le résultat
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Response by seller:
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le lot a été protégé avec du polyuréthane. Si j'arrive en mauvais état, vous devez vous plaindre à la compagnie postale. Je ne pense pas qu'il soit juste que vous évaluiez négativement sans chercher d'abord une solution.
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April 8, 2019
The items were as described and delivered promptly. I am pleased with my buy and the seller.
April 2, 2019
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Todo correcto y buen embalaje. Vendedor recomendable
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March 20, 2019
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todo correcto lote según descripción vendedor recomendable
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March 13, 2019
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Emballage soigné , envoi rapide , à recommander merci
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January 30, 2019
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bien
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January 25, 2019
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Materiale arrivato nei tempi stabiliti ed anche molto ben confezionato; da segnalare che alcuni soldatini di piombo (circa 10) erano danneggiati .
Nel complesso giudico positivo l’acquisto. Grazie
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January 24, 2019
Envoi rapide, produit en tout point conforme à la description. Emballage soigné. Transaction idéale !
January 16, 2019
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pedido recibido bien empaquetado y de forma correcta dentro del plazo estipulado valoración muy positiva
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January 14, 2019
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Verpakking was niet goed. De figuurtjes en hun attributen kwamen los, zijn stuk of gingen verloren. Het zal een puzzel en een bijna onmogelijke opdracht worden om alles te herstellen.
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Response by seller:
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I am sorry that the package did not arrive in the best conditions, this type of material is delicate but I have made many similar shipments and the packaging method was the same, it is important to check the merchandise upon receipt to be able to claim the company, again I reiterate my apologies I understand that it will be repairable because the diorama is complete although some pieces have been detached.
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December 18, 2018
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todo correcto pedido según descripción
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December 12, 2018
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como otras veces todo correcto
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December 5, 2018
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objets correspondants à la description. très bien
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November 16, 2018
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Magnifique!!! Très bien emballé. merci
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November 15, 2018
Item Was What I Was Looking For But Badly Packed So Arrived With Some Parts Broken
Response by seller:
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lo siento mucho lo he embalado lo mejor posible como habra comprobado con doble caja y material enmedio para evitar daños pero es cierto que son muy delicadas espero que sea facilmente reparable seguramente seran partes pequeñas desprendidas
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October 9, 2018
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una pieza magnifica el vendedor colaborador y serio, contento con mi compra
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September 25, 2018
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Heb geprobeerd om een foto te uploaden. maar dat is niet gelukt. Het diorama is ondanks goede verpakking beschadigd aangekomen. Van de 3 modellen was er 1 onbeschadigd, de andere 2 niet reparabel
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Response by seller:
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hi I'm surprised that you put negative evaluation before contacting me and several days after receiving the order, you can send me pictures of the status of the shipment, to find a satisfactory solution
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August 30, 2018
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Uma peça (rainha branca) chegou partida. Todas as peças vinham mal acondicionadas, praticamente soltas, numa caixa ‘a parte. Esta vinha dentro de uma caixa enorme com o tabuleiro de vidro (este bem acondicionado) e o tabuleiro de baixo que também me pareceu razoavelmente acondicionado. No entanto, chegou partido ao meio, o que dava ideia de já ter sido embalado assim (burla ?).
Contactei o vendedor que se prontificou a fazer uma redução no preço ou a devolver-me os 90 € caso eu lhe reenviasse, ‘a minha custa, o xadrez. Assim ficaria sem nada e prejudicado em, pelo menos, cerca de 30 €. Não concordei.
A culpa foi dele e por isso ficaria ‘a sua custa a recolha do xadrez. Isso mesmo me informou a empresa transportadora.
Insistiu no reenvio ‘a minha custa do xadrez pois já conseguirá que a Catawiki me devolvesse os 108.10 que pagara.
Tentei contactar convosco mas não consegui.
Entretanto estive fora do País em férias e, quando regressei, enviei-vos uma mensagem para saber como estava o assunto mas não recebi qualquer resposta.
Deixei de ter confiança nos vossos serviços, e por isso não mais comprei nada
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Response by seller:
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le propuse soluciones, le explique que yo no tenia el dinero del pago, le dije de devolverle su dinero si me reenviaba el pedido, si tiene quejas con catawiki no debe valorarme a mi negativamente
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August 26, 2018
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Excelente artículo, muy satisfecho con esta compra
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August 18, 2018
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Rápido y eficaz
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