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Macic-Rugs

Location: De Germany
Feedback score: 33.3% (12 reviews)
(last 12 months)
Number of reviews: 12
Catawiki member since: July 30, 2019
3
Positive
3

Neutral
6
Negative
October 9, 2019
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beste catawiki, tot mijn zeer zeer groot verbazing is dit kavel vandag aan
mij geleverd. big surprise! ik had geen vertrouwen meer in de verkoper's voor nemens--
vriendelijk dankvoor uw bemoienness
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Response by seller:
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Het beste komt altijd ten einde. Ik wens je veel plezier met het hoogwaardige tapijt. Reinig het tapijt alleen professioneel. Hij heeft een zeer hoge hoeveelheid zijde.
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September 25, 2019
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attendo l'arrivo del tappeto.
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Response by seller:
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Puoi aspettare fino all'arrivo del tuo pacco e quindi dare un feedback negativo. Se ricevi il pacchetto, rimuovi le recensioni negative. Grazie
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September 23, 2019
Experienced a horrendous tortuous process with this ‘seller’. Almost a month later, still no carpet has arrived, I do not believe this seller is genuine. AVOID unless you want to be ripped off.
Response by seller:
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Are you crazy, your carpet ist arrived last Wednesday look on your Tracking Number.
GLS Spedition
Trackingnumber : ZBKUTF5B.
You lier!
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September 21, 2019
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Ich habe den Teppich prüfen lassen. Es ist kein hochwertiger Ghoum wie angegeben sondern ein günstiger Kashmir. 250 bis 300 Euro Wert.
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Response by seller:
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Es ist ein Ghoum Teppich. Teppiche mit Vasen Bilder sind Ghoum Teppiche. Es ist kein Kashmir Teppich sonst würde die Expertise von catawiki anders Lauten.
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September 20, 2019
Pagé la alfombra y a los nueve días recibí una caja con un papel. Tras poner una queja, el vendedor contesta que o yo cancelo la queja o el no manda la alfombra, me siento engañada.
Response by seller:
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Porque son muy groseros y han presentado una queja directamente. Les dije que la alfombra está sobre ellos y que necesita mucho tiempo para llegar a España. Y obtuvieron un certificado para la alfombra y no un pedazo de papel. Ni siquiera puedes leer. Todos los clientes han recibido sus certificados con alfombra, pero hay excepciones como ellos o los demás. Son indignantes. La entrega de la alfombra se había detenido desde el depósito en España y volvió a llamar. La alfombra estaría con ellos un día después, pero no merecen tal alfombra.
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September 18, 2019
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Tapis magnifique !
Merci
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September 17, 2019
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Verzending na 11 dagen. Verkeerde track codes. Veel moeten vragen voor de juiste code. Ter compensatie een present nagestuurd gekregen.
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September 17, 2019
Hello, You sent me a package with only the certificate of authentification but not the carpet. Where is my carpet now, I would like to know !

Thanks
Response by seller:
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Bonjour, votre tapis est en route pour vous. Je dois m'assurer que votre adresse est correcte avant d'envoyer le tapis. C'est ma sécurité avant que les tapis n'atterrissent avec quelqu'un d'autre. S'il vous plaît comprendre. De nombreux clients de Catawiki ne mettront pas à jour leur adresse lors du déménagement. Votre tapis arrivera les prochains jours. S'il vous plaît supprimer les commentaires.
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September 16, 2019
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Recebi o certificado no dia 6, e o tapete só foi enviado no dia 11 após reclamação.
A referencia de transporte enviada á CATAWIKI deveria ser do tapete e não do certificado.
Muito pouco transparente
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Response by seller:
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Your carpet is on the way !!! Shipping to Portugal always takes longer than other European countries. Your rug arrives this week. Some patience would be nice.
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September 13, 2019
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El vendedor no envía el lote, equivoca al comprador y a Catawiki, envía otra cosa (cajita con papel describiendo la compra), así de esta forma Catawiki paga al interpretar que ha hecho el envío
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Response by seller:
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Thanks
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September 12, 2019
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Die Teppiche wurde noch nicht zugestellt, sondern nur ein kleines Paket von Cargologict Int. mit den beiden Zertifikaten und der Rechnung für den Transport. Was ist hier los?
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Response by seller:
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Die Teppiche wiegen zusammen über 50 KG und keine Spedition außer Cargointernational liefert so ein hohes Gewicht an. Deswegen habe ich den Auftrag cargointernational gegeben um ihnen den Teppich zu liefern. Weder DHL,UPS,DPD,GLS keiner von diesen Versandunternehmen liefert solch eine hohes Gewicht. Ihre Teppiche sind auf den weg zu ihnen. Ich bitte sie das Feedback zu entfernen.
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September 5, 2019
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Kleed leek op fotos ander kleurtint. Verkoper (3 namen/2 adressen) zegt, omruilen en zou foto's van andere kleden sturen. Hij laat dit na. Niet eerlijk? Catawiki wil niet bemiddelen. Zeer slechte zaak
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Response by seller:
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het tapijt is groter en zwaarder dus de levering duurt iets langer dan het certificaat
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