package wasn't send from UK but from Thailand, therefore considerable import costs . The cover of the lapis lazuli boxes not made of 1 piece, but several different pieces glued together, not mentioned

the stone you see is made of several slices (two, three, or four). They all have the same color and come from the same piece of stone. This is completely natural and typical for this kind of material.

The stones were also very good and the delivery was very fast Thank you ❤️

the item was badly damaged - only trash for much money

Hello, you have been send two more necklaces. You did not see the tracking. Your parcel at the post office. Please receive your parcel. 

Tracking RQ067504963TH
Thank you 🤩

Items as described, perfectly beautiful, great care taken to safely pack each item, fast shipping, many thanks, very pleased!
Thank you as well for the nice little surprises, most appreciated!

Vendeur censé livrer depuis le Royaume-Uni mais qui a expédié l'objet depuis les Etats Arabes Unis. Après s'être engagé à me rembourser les droits de douane, il se rétracte maintenant que j'ai accepté

Je t'ai dit que je te paierais, je n'ai pas reculé, mais tu as dit que j'avais reculé. Ce sont des frais de douane. Tu ne peux pas les payer. Je les paierai.

È arrivato il pacco con contrassegno da € 75,00 , in più il prodotto non lo ritengo autentico, le pietre sono fredde al tatto, mentre queste erano trattate con coloranti... pessima esperienza! 

Tax has been taken from €75 euro Up. You know that this is a tax. This is not a shipping issue. You have already given me the shipping. Shipping has not been taken from you. Tax has been taken from you. And the second thing is that it is not plastic. It is not glass. It is a lapis lazuli necklace.
Thank you 

Dear [Nathalie Sarouille ],  Your parcel has been shipped and should arrive within a few days. Please let us know once you receive it, and feel free to reach out if you have any questions.  Thank you for your purchase and trust!

Delivery was more than 1 month and when the lot arrived , 5 stones were present instead of the 7 paid , no feed-back received from the seller

Hi, I had sent all of them, maybe the ones left by customs, please send me your address so that I can send those two pieces to you. I am very sorry.

La spedizione non è stata molto rapida, ma sono molto soddisfatto dell'acquisto

prachtige selectie stenen,  keurig verpakt!

Goede verpakking en onbeschadigd ontvangen.
Het zijn mooie schaaltjes.
Ik ben er blij mee.
Hartelijk dank voor uw service.
Hans de Back.

So glad you like my parcel Thank you 🤩

Items exactly as they look in the photos.
Excellent packaging. Absolutely no issues.

十分完美，貨真價實，貨運迅速，性價比極高。賣家也十分友善可靠。

Schöne Kristalle wie beschrieben, sehr gut verpackt & schnell versendet, bin sehr zufrieden-herzlichen Dank!

Le pietre vanno bene, ma il venditore si dichiara UK ma la merce arriva dagli emirati arabi e il corriere non documenta le spese. Risultato: su 30+25 €(merce+spedizione) 66 € di spese: Inaccettabile.

Grazie per aver portato questo alla nostra attenzione. Ci scusiamo per gli eventuali disagi. Esamineremo la discrepanza nell'ubicazione del venditore e i costi associati. Non preoccuparti, lavoreremo per risolvere tempestivamente questo problema.

