Paying
Do I have to pay customs fees?

I live in an EU country but the object is coming from outside the EU

I live outside of the EU

General information


If you are based within an EU country, you don’t need to pay customs duties and import taxes if you buy an object that is shipped from within the EU. You can check a list of these countries and their European regulations here


I live in an EU country but the object is coming from outside the EU

Orders that are shipped from outside the EU may be subject to customs duties, import taxes and fees that are based on your country as the buyer. These fees are usually charged to you when the object arrives in your country. Catawiki has no control over these charges, and it is not possible for us to offer any predictions on what they may be. This is due to how such items are declared by a country's customs office. All of these additional charges must be paid by the buyer.

For objects bought from a non-European country, you can read about the rules and procedures here. To find out where the object will be shipped from, you can see the country of the seller displayed on the object’s page. It should look like this:

I live outside of the EU

If you reside outside of the EU you are likely to have your shipments subject to customs duties, import taxes and fees. These are governed by your own country's customs department. Catawiki has no influence over these fees.


General information

Sellers are not responsible for any additional customs charges or fees once their package has left their country. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information.

Be aware that you cannot receive your object until customs charges are paid. If customs fees are not paid, your object will return to the seller. If the seller agrees to ship the object back to you, you will need to pay the customs charges and for the return shipping costs. In addition, any cancellation requests under this reason are not valid.

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