Buyers are required to pay for their order within 3 days of the auction closing, or immediately if they used buy now. If a buyer hasn’t paid within this time, we’ll send them multiple payment reminders via email.

If payment doesn’t arrive in time, we may offer other bidders the chance to buy the object. Whoever pays first will receive the object. 

We’ll only cancel the sale if: 

• No one pays for the object.

• The object’s sale value is over €2,500 and the original buyer doesn’t pay.

What happens if no one decides to buy my object?

If no bidders decide to buy, we’ll automatically resubmit your object for auction so you still have a chance to sell. Almost 70% of resubmitted objects are successfully sold in the next auction. 

Resubmitting means your unpaid objects will automatically be approved for auction. The expert will then schedule these objects into the first available auction.

You can always choose not to resubmit a particular object if you prefer. We’ll inform you about your resubmission options and provide guidance on how to proceed via email. If you don’t wish to resubmit unpaid objects, then you can change your re-auction preferences in settings.