The Loods
| Location: | The Netherlands |
Feedback score: (last 12 months) | 94.1% (18 reviews) |
- 16Positive
- 1Neutral
- 1Negative
Such an amazing Trunk, and amazing suprise upon receiving it, Delivered with so much care to my floor and flat. I can’t thank you enough guys !
Excellent seller! Prompt delivery and good service.
great chair, communicatie kan beter
The glass is broken, the seller wasn't able to pack properly for 65 Euros. Very disappointed, the lamp can go to garbage.
Response by seller
I am very sorry for this event but the package was well packed, protected and shipping insured. We take all responsibility till the moment of delivery. With all good intentions we try to sort out any occurred issue. You came back to us 11 days after delivery that the lamp is damaged. How we can present insurance claim to the shipping company after so many days? Legally no insurer can accept the claim so many days after delivery took place to avoid false damage claims which could took place after the delivery.
Fantastic item and great contact! Thanks!
Fijne verkoper! Belde me om het te laten bezorgen. Binnen 24 uur na het winnen van het kavel. Stond het al in m’n huis :)
Recomendo o vendedor! O baú chegou bem embalado e corresponde exatamente à descrição
vielen Dank, Maria Cristina
TODO PERFECTO, UN POQUITO DE RETRASO PERO ESTABA LA NAVIDAD
Super gentil et livraison impeccable. Objet magnifique
Article qui correspond tout à fait à la description et livreur très sympa
Oggetto consegnato in data odierna. Lo stato delle sedie conforme a quanto descritto. Non era dichiarato, invece, che le sedie non sono stabili ma " traballanti".
Keurige service en hulp bij het ophalen
Unfortunately the item wasn´t shipped (this was proved from Catawiki - he didnt´t even provide any tracking number) and came up with the excuse that Catawiki just calcelled the shipping.Bad experience
Response by seller
Sorry but you are not right. We didn’t refuse any shipping. The shipment was cancelled by you or by Catawiki and the same day you asked me for the tracking information. Shipping can not be provided since the cancellation is issued and the refund is issued by Catawiki. That issue you have to discuss with Catawiki. We are not in possession of your funds, we are providing all services in advance on our costs before the transaction is completed. If it was done without your knowledge then I advise you to contact Catawiki
After winning a bid, he refused to send the lot, not giving me a clear answer after he admitted having some issues with the shipment. Awful experience.
Response by seller
Dear Pablo, my apologies for this experience but we didn't refuse anything. We are sellers but not the shippers. We are responsible for the item but can not control the shipping process which is up to the carrier. The item was already on the way to you once it was cancelled by you or Catawiki.
Poltrone perfette, come da descrizione. Venditore paziente, ottima e veloce comunicazione. Spedizione lenta, ma trasportatore molto gentile. Grazie Alessandra
al momento dell’acquisto era scritto: qualche segno del tempo , ma ci siamo accorti che il poggiatesta è stato rotto e riaggiustato. Prossima volta descrizione più veritiera.
Oggetto conforme alle foto ed alla descrizione. Spedizione non veloce ma accurata che ha saputo venire incontro alle esigenze del destinatario. Ottimo venditore
The furniture I bought is exactly as in the description pictures and description. The delivery from Netherlands to Italy was not fast (took more than 3 days) but was punctual and precise.
Prachtig bureau, in goede staat zoals omschreven, vriendelijke ondernemer, uitstekende communicatie en service!
Heel fijne samenwerking en professionele afhandeling
Very nice side board, as advertised, very happy with it. And great service from the transporter, top marks!
Prachtige kast, vriendelijke service.
professionally packed ...thank you.m
All is ok. Thank you ! 👌😉