Por parte del vendedor todo OK. El gran problema ha sido correos-aduana con un proceso interminable de mas de un mes y además muy caro, lo que encarece el precio total del comprador como un castigo.

Rapidísimo, súper amable, da información de todos los pasos y envía con cuidado. De 10.


arrived in perfect condition, thank you edward it’s a beautiful piece

Terrific seller. Lots of communication, goods well packed. Highly recommended. Many thanks.

Hi Richard,
Glad the Russian music boxes arrived safely.  Just a note to express my appreciation to you for the great review.  Thanks so much.
Kind regards,
Edward

Top! 
1. The seller keeps what he offers in the auction.
2. Mega well packaged! Very professional!
3. A really good communication, despite the width Cologne - Hong Kong! Top!!!

Fabulous product and very good seller, efficient and kind
Thanks Edward
Regards
Vincent

My good experience with Catawiki: The seller was very efficient and packed the item very carefully and nicely, and sent it promptly. The icon is in excellent condition. Thank you.

My first experience on Catawiki!  Seller very carefully packaged my item and shipping was very quick!  I love the print and condition is excellent!   Thank you!

Everything arrived well. The only problem was the delay of the delivery but we need to be flexible on this COVID times.

Dear Nuno,
So glad that the Lalique sculptures FINALLY reached you.  Thank you for your understanding and flexibility about the delays.  Of course, we never wished that you had to wait so long.  This pandemic has really caused so many problems.  I hope you will enjoy your sculptures.  Stay safe and well.
Kind regards,
Edward Hepting

ik wacht sinds 3/12 op de levereing en heb sinds 8/12 geen enkelen reactie, van de verkoper,
De levering zou weer morgen komen laten we het hopen; 

Dear Diane,  Thank you for your note.  I fully understand your frustration and annoyance with the delivery of the Lalique horses.  I, too, share your frustration, as I cannot receive payment until you receive the crystal.  The problem is due to the pandemic and the subsequent restrictions put on airlines by the Hong Kong government.  All pilots are required by law to remain in quarantine for 21 days here. This is a stupid policy, but we are helpless to change it.  I received this message from the Hong Kong Post:  "Due to insufficient air shipping and surface shipping capacity, mail including SPEEDPOST may take extra time to arrive at destination as follows:  Austria, Belgium, Czech Republic, etc. about 3 weeks"   I mailed your package on December 8, and since that time, it has remained in the processing center until December 25 when it was finally handed over to the carrier.  I expect your package should arrive within a week.  Sorry for the long wait, but there is nothing I can do. 