| Location: | Germany |
Feedback score: (last 12 months) | 100.0% (11 reviews) |
- 11Positive
- 0Neutral
- 0Negative
Spedizione rapida e ben curata. Oggetto come in asta. Molto soddisfatto.
Everything is fine, thanks.
Amazing collection of books, so happy with my order ❤️🔥
The parcel arrived today. Everything is fine and the quality is very nice. The package was unopened. Thank you Michael
Duurde even... maar goed verpakt ontvangen.Boek en boekje in zeer goede staat.
nicely packaged delivery!
alles top --gut verpackt Danke
Super
Vlotte afhandeling, goederen in prima conditie afgeleverd
Den 8 erhalten. Nur, internationale Sendungen fragen fuer Buecherecker eine bessere stossfreie verpackung.
Package arrived quickly, content was as presented, very nice set. Thank you!
The Lot arrived damaged due poor protection in the packing.After the contact just a advise to contact the parcel delivery company but without effect on my order. Reviews show more cases Catawiki: the buyer provided pictures of the damaged item. The seller offered the solution, but the buyer stopped replying to the seller's messages.
Based on careful follow up with the buyer, this review has been changed to neutral by Catawiki.
Response by seller
Dear buyer, my apologies for the inconvenience with the damaged package. I sent a lot of books with this type of packaging and never had problems yet. Also the shipping company accepted this package for transportation. I tried to find a compromise with you but you posted this wrong statement immediately before finding a solution. I asked you to change/revise the review according to the real facts but you didn't. So I use this reply document to describe the real circumstances: The buyer informed me about damaged shipment via email one day late at night around midnight. Three hours later I replied that I will contact the parcel delivery service. After contacting the delivery company next morning I asked the buyer for additional pictures of the damages. Then the buyer posted this review with the wrong statement. I asked the buyer several times for meaningful pictures of the damaged package but he did not send them yet. I offered a monetary compensation/refunding which he refused.
zeker en vast
Conforme
Not very well packaged ...comics rattled around inside box, also one comic was in French, not English as stated.
Colis bien arrivé, les revues sont dans un très bon état. Impeccable bravo !!
Perfect ! *****
VERY NICE BOOK
Perfect! Completely as expected.
Emballage trop léger pas de carton La boîte s est abîmée et l intérieur tout mélangé
Bien
Alles bestens , Artikel wie beschrieben , jederzeit wieder.
absolut einwandfrei, uneingeschränkt zu empfehlen.
Response by seller
Vielen Dank und viel Freude mit dem Artikel!