Clear communication with the seller and helpful with some issues faced during the shipping process. 
All the documentation has been carefully handled and I got my package with a slight delay.

I was charged VAT twice - first at the time of purchase and then by FedEx. I tried to resolve this through Catawiki but my emails were ignored.

perfetto come in descrizione, ottimo prodotto.

Jestem bardzo zadowolony z produktu ktory u nich zakupilem opakowanie i komunikacja ze sprzedawcą była bardzo dobra.

ho dovuto pagare due volte IVA all importazione.
la prima volta al momento del pagamento alla piattaforma Catawiki e la seconda volta al corriere Fedex. 
non si riesce a parlare con un operatore di Ca

Dear ,Francesco Barillaro

I’m sorry to hear about your experience and understand your frustration.

However, I would like to clarify that I have no involvement in the VAT or import taxes charged in your country. These are determined and collected by local authorities and courier services, and I do not receive any part of these payments.

It is unfortunate that you feel this way, as I truly did my best to provide you with the highest level of service, especially given the current war situation in our region, which has affected logistics and shipping processes.

I remain available if you need any assistance or documentation from my side.

Best regards,
Orel Abitan
D-Amor

Thank you very much for your kind feedback.
We truly appreciate your trust and are happy to hear that you were satisfied with both the diamond and the service provided.
It was a pleasure assisting you

As discribed and well packaged with quick delivery 

oggetto come descritto, collaborativo per risolvere problematiche di consegna. ATTENZIONE ALLA DOGANA IN ARRIVO

Sehr schöner Stein, Preis ist angemessen. Professioneller Verkäufer mit viel Wissen und Verantwortung.
Sehr zu empfehlen.

não recebi encomenda,fiquei sem dinheiro e sem encomenda,fiz o que me pediram,paguei primeiro e sou o prejudicado.

Ware ist wie beschrieben und war gut verpackt.sollte nur 2 x Zoll zahlen was mit Fedex aber geklärt werden konnte.Danke gerne wieder

tutte perfetto, oggetto corrispondente alla descrizione, spedizione rapida, otitma comunicazione

Todo perfecto, rápido y en buenas condiciones

As described following an issue with the courier delivering to the wrong address.

Thank you very much for your positive feedback. I’m truly glad to hear that you are satisfied with the item.
Regarding the delivery issue, I appreciate your patience while the courier resolved the situation. Although the delay was caused by the shipping company, I always do my best to support my buyers and ensure every parcel arrives safely.

Your satisfaction is very important to me, and I’m happy everything ended well.

Thank you again for your trust, and you are always welcome back to explore more of my unique certified diamonds and jewllery

la empresa de transporte fue un desastre, pero finalmente se conpleto el envio, la piedra es preciosa 

I'm very glad to hear that you're happy with the diamond!
Regarding the shipment — I’ll  personally file a complaint with the courier company on your behalf.please send me message with what went worng

The earrings corresponded exactly to the description. The shipmant was very fast within 4 days. The import handling was uncomplicated. An absolutely professionell seller. Buy from you again. Thanks

Nice reaction and quick and accurate service!!! Recommandation for success

Fantastic object.  Real value for money delivered in warp speed.