Brand-Yokohama

PROTOP
                                                                                
Location:
Japan
Feedback score:
(last 12 months)
99.2% (278 reviews)
  • 254
    Positive
  • 22
    Neutral
  • 2
    Negative

  • user-47ea14e

    Perfect...thank you

  • user-689504ee2647

    Expédition rapide, pour moi la pochette n’était pas assez protégée. Pochette complètement écrasée ce qui abîme le produit. De plus des frais de douane trop élevé.

    Response by seller

    Dear customer, thank you for your feedback. We sincerely apologize for the issue caused by the courier service. We will learn from this experience and improve our packaging, further reinforcing it to prevent such incidents from happening again. Regarding customs duties, these are fees legally levied by the destination country's government and are beyond the seller's control. Thank you very much for your understanding.

  • user-79abb73cb64d

    Great product and easy communication

  • user-30c44e7d88b2

    Spedizione e consegna rapida, l’oggetto corrispondeva alle foto

  • user-e0c0d70e4b53

    I got the bag in a perfect shape. The bag was well packed and delivered quickly.

  • user-a69d007

    Perfect!

  • user-f35a0d829356

    Oggetto come da descrizione e foto e arrivo nei tempi indicati. Perfetto

  • user-4682d90a0f12

    Borsa come da fotografie. Imballaggio non particolarmente curato infatti É arrivata la busta con un taglio, e l’oggetto che era riposto solo avvolto da un pluriball tutto schiacciato.

    Response by seller

    "Thank you for your feedback. We are sorry to hear about the courier's handling of the package. We always aim to pack securely with protective materials, but we will take your comments into account to further improve our service.

  • user-a77b3569a3de

    Todo perfecto

  • user-42c7e9e

    L'oggetto è stato consegnato oggi!! nonostante il ritardo il seller è stato molto accurato nel seguire la spedizione e tenermi aggiornata. Bracciale TOP, molto soddisfatta

  • user-0d02b4c1cf9a

    Very happy with my purchase. The bag is in amazing condition. Even better preserved than what i expected. It looks even better in person. Thank you so much!

  • user-1c0028fcfa78

    Magnifique 🤩

  • Ietsbijzonders

    Heel blij mee. Keurig verpakt. Snel verzonden.

  • user-4fe692edff85

    Brilliant Seller 😊👌🏻

  • JesusFerrandizBol

    muy bonito y muy rápido en llegar

  • user-369d6990c4df

    I lovely my desinger shopper bag and all went well from the order to the delivery. It was prompt as promised. The bag was in an excellent condition and I can highly recommend Brand-Yokohama!

  • user-bf0da8b9d2cb

    Estou muito satisfeita. Obrigada 🙏

  • user-daae666

    Honest seller with quick communication. The parcel was delayed at customs, but no duties were charged. It was carefully packed and the product arrived in good condition. Worth the wait. Thank you!

  • user-e9284d3f108f

    Okay. Nice object.

  • user-24f92fc672be

    Ware wie beschrieben, schnelle Lieferung, gut verpackt. gerne wieder!!

  • Beleduardo

    took a long time but arrived well

  • user-8f21a7414fa7

    L’ordine è arrivato nei tempi indicati. Acquisto veloce e senza problemi. Prodotto bellissimo e conforme alla descrizione. Imballaggio era ben protetto. Tutto perfetto!

  • user-fe5febd5e7f5

    Grazie di tutto! Un intoppo con la spedizione, ma per il resto tutto ok. Portafoglio in perfette condizioni!

  • user-fe925ca5db6a

    Very good

  • user-c60f4eb02e15

    The bag arrived in immaculate condition and in good time. Excellent experience.