| Location: | France |
Feedback score: (last 12 months) | 94.4% (23 reviews) |
- 17Positive
- 5Neutral
- 1Negative
Arrived safe and sound thanks
tutto ok ricevuto imballaggio perfetto , rivenditore affidabile e preciso. Grazie ho sollecitato piu volte il certificato del quadro non ancora ricevuto
Prima verpakt, blij mee👍😊
Hallo , Danke für das schöne Gemälde. Schnelle Lieferung, Alles war besten . Alles Gute für Sie und bleiben Sie Gesund, Herzliche Grüße Detlev Richter
merci pour l'envoi qui a été très rapide !! et pour la toile encadrée avec tout pour la suspendre ! J'aime cette maison dans les bois . J'aimerais y vivre . merci beaucoup
La soddisfazione per la bellezza del dipinto compensa il dolore per lo strappo subito dalla tela durante il viaggio e per il moltissimo tempo impiegato per il recapito.
Trés satisfait. Merci.
L'objet est merveilleux, enchantée de l'achat. Satisfaite je suis du mode d’emballage, méticuleux et soigné. Je recommande avec certitude le vendeur. Genoveva Bracon
Vendeur très réactif et à l'écoute. Relations vraiment correctes.
Il quadro è arrivato in condizioni pessime. Il venditore inizialmente si è mostrato disponibile a trovare una soluzione, ma una volta raggiunto l'accordo, è sparito. Esperienza decisamente negativa.
Protection et délai très corrects. Le témoin de vente n'a été fourni que suite à ma demande. Tant mieux.
Het schilderij opgehaald bij het Post.NL ophaalpunt in goede staat.
Tutto bene.Dipinto bello e spedizione accurata.Grazie
ok
merci
a parte i tempi di spedizione, circa un mese, tutto ok.
Everything was good, thank you so much!
spedizione un po lenta. imballaggio professionale il Quadro è bellissimo come da foto. tutto perfetto Bravi
Dipinto molto affascinante. Spedizione e imballaggio okay.
Il venditore assicura la spedizione entro 48 ore, separata per ogni acquisto e con certificazione. Non ha rispettato niente di quanto assicurato
Based on careful follow up with the buyer, this review has been changed to neutral by Catawiki.
Response by seller
You made the payment on the weekend of October 19, 2024. I therefore sent the package in the week following the sale. Once the package was received, you complained by message that you had received the package in one combined shipment instead of two separate shipments. I told you that in any case in a grouped shipment, the shipping price is the same as for 1 package for two orders because the package would be much larger and heavier. I wanted to show you my good faith by offering a gesture of respect and appeasement by offering you a reimbursement of shipping costs. I have contacted you again to offer you a partial refund of your order and to send you your document by email. Following this comment, I immediately wrote to you, always in a courteous tone, informing you that it was always possible to receive a partial refund without doing anything, or even a full refund! However, you indicated that you preferred to leave both comments rather than find an arrangement.
Il venditore assicura la spedizione entro 48 ore, separata per ogni acquisto e con certificazione. Ha spedito 9 giorni dopo, con spedizione combinata per 2 acquisti e non ha fornito la certificazione
Based on careful follow up with the buyer, this review has been changed to neutral by Catawiki.
Response by seller
You made the payment on the weekend of October 19, 2024. I therefore sent the package in the week following the sale. Once the package was received, you complained by message that you had received the package in one combined shipment instead of two separate shipments. I told you that in any case in a grouped shipment, the shipping price is the same as for 1 package for two orders because the package would be much larger and heavier. I wanted to show you my good faith by offering a gesture of respect and appeasement by offering you a reimbursement of shipping costs. I have contacted you again to offer you a partial refund of your order and to send you your document by email. Following this comment, I immediately wrote to you, always in a courteous tone, informing you that it was always possible to receive a partial refund without doing anything, or even a full refund! However, you indicated that you preferred to leave both comments rather than find an arrangement.
Belle sculpture mais livraison chaotique ( comme d’habitude) par Colissimo
bel dipinto come da descrizione, bella la cornice in regalo, dipinto come da descrizione. Annuncio non realistico., nessun certificato d'asta. Spedizione effettuata dopo10giorni non 48h.
Bien reçu, très heureux de ce beau tableau. Merci
Temps de livraison un peu long mais objet conforme à la description et arrivé en très bon état.