Gut und schnell angekommen, vielen lieben Dank 🤗

Hummeltje ok 😊
communicatie😒 geen antwoord!
levering Hummeltje los in doosje/ zonder opvul materiaal😒😒

U bericht is een dag later dan deze gestuurd is beantwoord, misschien is dit u ontgaan? Hummeltjes worden altijd verpakt in een bubbeltjesfolie, ik begrijp uit u feedback dat u meer opvulling wilt?

The” authentic” certificate is a printed sheet of paper with a badly cut stamp also printed that you can’t see in the photographs provided in the description, the certificate looked like a child made

First of all, we would like to thank you for your feedback. We are sorry that you have not experienced a purchase from us entirely positively. However, the certificate of authenticity does not come from us, but from a separate neutral company. Unfortunately, we have no influence on this. So I understand from your feedback that this certificate does not provide enough certainty about the authenticity of the item. By the way, this item comes from the official Roger Federer foundation and is therefore 100% definitely real. We will provide the feedback to the company from which the certificate originated. If you want to contact this company we can leave the email address for you
We wish you a nice day! 


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