| Location: | Croatia |
Feedback score: (last 12 months) | 77.8% (9 reviews) |
- 7Positive
- 0Neutral
- 2Negative
EVERYTHING IS OK. THANK YOU!!!
Everything O.K. Thank you.
Wonderfully packed. In mint condition. With all acessories and even a bag of Sony brand. Thank you very much.
Goed aangekomen en werkt (goed verpakt) Ik ben blij
you are not professional but a scam. I've been waiting 2 weeks, no response for a delivery. he doesn't want me to prepare for the courier
Response by seller
I sincerely apologize for the delay in delivery and any inconvenience this may have caused. Unfortunately, I have been unwell over the past few weeks and was therefore unable to send your package on time. I understand your dissatisfaction, and as an apology, I would like to offer to send you the purchased item completely free of charge. If you agree, please confirm, and I will arrange the shipment as soon as possible. Once again, I apologize for the situation and thank you for your understanding. Yours sincerely, Mario
this was a scam!!!i took it to have it checked and missing sent the most important pieces, it must be thrown away. thanks for the scam
Response by seller
Dear, I'm very sorry to hear about the issue with the device. As we discussed over the phone, we agreed that this was likely a fault with the device, and I immediately informed Catawiki about the situation. They will process a refund for the amount you paid. Given that we resolved the matter and agreed on the refund, I don't quite understand the negative review. With vintage equipment, such situations can unfortunately occur. However, I always ensure that if a buyer receives a faulty item, their money will be refunded without hesitation. Thank you for your understanding, and I sincerely apologize for any inconvenience this may have caused. Kind regards, Mario
Now it's ok. After working on it.
Estou muito satisfeito com a encomenda. Vendedor muito sério e honesto. Podemos confiar plenamente.
l'appareil ne fonctionne pas - the device does not work.
Response by seller
I'm sorry to hear that the VHS you purchased is not working as expected. I sincerely apologize for any inconvenience this has caused you. To resolve this, I can offer you a full refund or, if you prefer, I can send you a replacement device. Please let me know which option you would like to choose. Thank you for your understanding. Best regards, Mario
Sehr sorgfältig verpackt, und so wie beschrieben sehr zufrieden
Fast shipping, very well packaged.
ultime impressioni direi soddisfacente
Response by seller
Thank you for your feedback. If you are experiencing any issues with playback, it’s likely due to some dirt or dust on the device's head, as the camera has been used very rarely. I would recommend cleaning the playback head, which should resolve any flaws you’re noticing during reproduction. Please let me know if this helps, and I’m happy to assist further if needed. Best regards, Mario
Problème réglé.
Response by seller
I'm truly sorry to hear about your experience with the VHS player, and I understand how frustrating it must be, especially with the valuable tape involved. Please know that it was never my intention to cause you any inconvenience. I take great care in testing all items before shipping, and I have photographic evidence showing that the VHS player was functioning properly when it left my hands. Unfortunately, vintage electronics can sometimes encounter issues during transport, despite being in working condition when shipped. I want to assure everyone that I am not an unscrupulous seller. I always strive for transparency and customer satisfaction. I have already offered to assist with a refund through Catawiki, as I take responsibility for resolving the situation fairly. Again, I sincerely apologize for the trouble caused and am doing everything I can to make this right.
ottimo prodotto e impacchettato alla perfezione
Confezione imballata molto accuratamente. Prodotto in condizioni uguali alle fotografie. Ben fatto. Grazie.
Ok
le produit est conforme sauf la télécommande qui ne fonctionne pas.
Response by seller
I'm sorry to hear about the issue with the remote control. It was working when I had it, but with vintage equipment, it's possible for it to stop working unexpectedly. Please feel free to send me a private message so we can find a solution that works for both of us.
TOP
Quelle belle lithographie de Rancillac ! Expédiée rapidement, dans un emballage pro (rouleau) et la feuille dans du papier de soie. MERCI !
Ben tevreden over mijn aankoop, goed verpakt onbeschadigd aangekomen precies wat ik besteld had tevreden 👍😄