| Location: | The Netherlands |
Feedback score: (last 12 months) | No feedback score yet |
- 4Positive
- 0Neutral
- 1Negative
Demaged goods, probably inadequately packaged, totally broken, sellers idea: to clue it?!, no concession to compensate for the damage, Fortunately- catawiki found a solution for me, no good seller
Response by seller
as seen on the photos you sended the lantern had a crack, that's not "totally broken". I therefore didn't consider your offer to pay only 10 euros for it wasn't a suitable compromise. It was very well packaged anyway, as I always ensure. So this was a matter for the postal service. I therefore referred you to Catawiki, and they resolved the issue.
Llegó correcto bien embalado y como aparece en la fotografia
Heel erg bedankt en staat mooi in onze Japanse tuin
Product geheel volgens de afbeelding, keurig en zorgvuldig verpakt en snel verzonden.
Envoi rapide, bien emballé, conforme en tous points. Merci beaucoup.