This piece is absolutely beautiful- colors and condition are exactly as pictured, and the package arrived swiftly and without issue. Definitely recommend! 

Es ist ein toller Kelim! Ich freue mich sehr daran.

Es una pieza maravillosa. Nilo es un vendedor espectacular. Estoy muy satisfecha. Mucha gracias!

Dear, I have recieved the carpet but was under the impression from the description that it was cleaned.
there is a lot of hair and other dirt on it and it smells. Do you know how I can best clean it?

Hello!

Thank you for your feedback. Please allow me to clarify: all Nilo Kilim rugs are entirely new and unused – they come directly from our weavers. The “hair” you noticed is most likely loose excess wool fibers, which is natural at the beginning with 100% sheep’s wool and will reduce after a few vacuumings.

The scent you mentioned is also simply the natural scent of fresh wool - and also a proof of its authenticity, which fades naturally with time. To speed this up, I recommend letting the rug air out in fresh air.

I’ll be happy to send you some detailed cleaning tips in a separate message. 

And of course, just like all our customers, you also have the right to return the rug within 14 days if it does not suit you.

Thank you and best regards,
Niel Mazhar
Nilo Kilim

Tudo de acordo com o esperado. Obrigada! 

Tapijt - prima verpakt en snel bezorgd naar Nederland.

Arrivato in poco tempo, identico alla descrizione.
Esattamente quello che volevo!
Grazie :)

Very happy with the purchase! Beautiful high quality carpet and fast delivery.

I'm glad you like the rug & thank you for the kind feedback.

Sehr schönes Design und Handmade was man sieht ! Eulen Dank für die gute Abwicklung bei Abholung durch Versand. Gerne wieder.

Vielen lieben Dank und viel Freude mit den Kilims!

Schnelle Lieferung, freundlicher Kontakt und vor allem: So ein traumhafter Kilim!!

Ottima esperienza. Tappeto bellissimo e ben imballato. Grazie di tutto!

It os really beautiful! I love it. It came perfectly wrapped.

Beautiful kilim I always wanted to have! Nice seller, everything went uncomplicated and it looks better live than on the pictures. Thank you ❣️

nice quality, as on pictures, quick delivery, thanks

Wunderschöner Teppich - live noch besser als auf den Fotos. Unproblematische Abwicklung und besonders netter Kontakt. Danke

Vielen Dank! Freut mich, dass der Teppich gefällt!