Vind het belachelijk/onacceptabel dat ik zoveel inklaar kosten moet betalen. Bijna €200. We zijn toch 1 Europa

Het spijt ons oprecht te horen dat u bent geconfronteerd met zulke hoge inklaringskosten — we begrijpen dat dit erg vervelend kan zijn.

Helaas vallen deze invoer- en douanekosten buiten onze controle en die van het Catawiki-platform; ze worden bepaald door de lokale douaneregels en -tarieven in uw land.

We hopen desondanks dat het item aan uw verwachtingen voldoet en dat u er tevreden mee bent.

Mooie oorbellen, ik ben er blij mee. Bedankt!

Absolut cooler Artikel. Kann man als Armreif oder Ring anziehen. Sehr schön 😊

Beautiful jewelry, extremely fast delivery. I highly recommend this seller.

Gli orecchini sono arrivati e sono proprio come me li aspettavo, molto belli ed eleganti ma da indossare anche tutti i giorni. Il venditore è stato molto professionale, premuroso, serio e presente.

Dear Norma, 

Thanks for your precious words. 
It means a lot for us. 
Hope to see you back. ❤️

Mooi object, snel geleverd. Wel veel onverwachte kosten.

Dear Trix,

Rhanks for your precious words. It means a lot. ❤️

Het slot van de armband gaat niet goed. Dicht . EN EEN OOGJE IS NIET DICHT GESOLDEERD..VOOR EEN ARMBAND VOOR 600€ BEN IK TELEURGESTELD .!!!!!! .IK ZAL. NOOIT MEER IETS VIA CATAWIKI BESTELLEN !!!!

Thank you for bringing this to our attention, and we are truly sorry to hear about your experience. This is certainly not the level of quality or service we aim to provide, especially for a piece of this value.

Customer satisfaction is extremely important to us, and we always stand behind our products. We are happy to confirm that we will replace the bracelet with a new one to ensure everything is in perfect condition.

We have reached out to you via direct message to arrange the replacement and provide further details. Please check your inbox so we can resolve this matter promptly.

Once again, we sincerely apologize for the inconvenience caused and appreciate your patience. We look forward to making this right for you.

It looks even better in real life than in the photo. Beautiful pendant, thank you!

Dear Dean,

Thanks for your beautiful feedback. It is much appreciated. 

Enjoy your jewelry. ❤️

Zeer mooie Ring. 18k zoals beschreven. De Ring Maat was geen 68 maar een Ringmaat 59 !!!!!!! Nu moet ik nog kosten maken om de ring te vergroten

Hello Christoph, 

As I have written in messages can you please send the photo of the ring so that I can assure with my deliveries department. If there is any problem we can discuss how to compensate this error. 

I would appreciate if you had contacted me before making a negative comment. But anyway since you are one fo the precious members of CATAWIKI family and and as a precious client for us. We are ready to cooperate. 

Thanks & Regards. 

Bardzo dobry kontakt z sprzedającym. Biżuteria zgodna z opisem i ze zdjęciem. Polecam. 

Thanks for your kind words. Enjoy your jewelry. 

Beautiful earrings, prompt delivery 
Thank you

Thank for your confidence. Enjoy your earrings. ❤️

Extremely correct and responsive. The item looks the same as in the pictures. I recommend!

Thank you for your trust it is highly appreciated. It was nice coloborating with you. ❤️