Braccialetto di dubbia fattura, sembra un oggetto di bigiotteria low level. Si e' spezzato dopo essere stato indossato un paio di volte. E' stato un pessimo acquisto.

We're truly sorry to hear that your bracelet broke so quickly—that's certainly not the experience we want for our customers.
We've produced and sold 50 pieces with this same design, and this is the first time we've received feedback about breakage, so we'd really appreciate your help in understanding what happened.
Could you please send us a few clear photos of the broken part? This would be incredibly valuable for us to identify any potential improvements for future production runs.
Thank you so much for your understanding and cooperation—we value your feedback and want to make things right.