ha llegado roto, le he mandado mensajes y ni siquiera contesta 

Esta compradora compró un espejo grande de principios del siglo XX por 1 (!!!) euro. Naturalmente, entendía perfectamente que era un precio deshonesto e injusto. Además, embalar y enviar el artículo también requiere tiempo y esfuerzo, así como dinero para los materiales de embalaje. Estos gastos superan CON CRECES 1 euro. Pues bien, esta «compradora», que compró el espejo por 1 euro, apareció 8 (!!!) días después de la entrega afirmando que el espejo supuestamente se había roto durante el transporte. Según las normas de Catawiki, el comprador debe comunicar los daños sufridos por el artículo durante el transporte en un plazo de 3 días desde la entrega, contando el día de la entrega como el primero. Pues bien, 8 días después de recibir el espejo, empieza a bombardearme con mensajes histéricos. Naturalmente, no deseo seguir perdiendo mi tiempo en correspondencia con esta persona mezquina y pesada y su compra deshonesta. 

Item as promised, quick delivery and item well packed. Thank you.

Thank you very much for your feedback! I’m glad you’re happy with your purchase and the delivery.

Very reliable seller. Thank you very much!

Thank you very much for your kind words and your trust. I truly appreciate receiving such a review. Kind regards, Alexey Lukyanenko.

Gracias por tu compra y por tus amables palabras. Ha sido un placer trabajar contigo; espero que la pintura te acompañe y te alegre durante muchos años! 

Thank you for your review! I’m glad the delivery was fast and that you’re happy with the chairs! 

Dzień dobry, mebelek dotarł. Był vardzo słabo zapakowany: tylko wstawiony do kartonu. Podczas transportu został uszkodzony. Proszę lepiej pakować swoje przesylki:)
Mebelek piękny!

Chciałbym zwrócić uwagę, że mebelek został zapakowany w gruby karton, ściśle zgodnie z zasadami firmy UPS dotyczącymi przewozu tego rodzaju przedmiotów. W związku z tym, jeżeli przedmiot został uszkodzony podczas transportu, winę ponosi firma transportowa.

Proszę przesłać zdjęcia przedmiotu z widocznymi uszkodzeniami oraz zdjęcia opakowania z etykietą przewozową. Na tej podstawie przygotuję reklamację do firmy transportowej.

The item was in a significantly worse state of disrepair than described or than could reasonably be seen in the photographs.


This is a blatant lie. The item fully matches the description and photographs. All of its characteristics are clearly visible in the lot photographs. The item is approximately one hundred years old. Naturally, it is not new and shows signs of wear, use and age, minor traces of past woodworm activity, scuffs, and so on. Catawiki sells vintage items with a history; the marks left by time are part of their unique charm. This is not IKEA or AliExpress

Alles gut angekommen und Artikel wie erwartet. Vielen Dank

Vielen Dank für Ihre Rückmeldung! Es freut mich sehr, dass der Artikel Ihre Erwartungen voll erfüllt hat.

 Sono felice che la cornice le sia piaciuta e che la spedizione sia stata di suo gradimento.

Tutto bene.cornici belle e spedizione accurata

Item arrived damaged. Informed seller without asking for reparation. Response was sarcastic. Did not see any photo request at the time. Communication has been unpleasant. 

Dear Buyer,

On what grounds do you believe that a response to your rather rude lecturing should be pleasant? I replied to you in a completely neutral manner that the item had been packed in full accordance with the carrier’s requirements, using bubble wrap and thick cardboard, but unfortunately, items can sometimes be damaged during transportation through the fault of the carrier.

I also asked you to provide photographs of the alleged damage so that the matter could be addressed properly. However, apart from your first and only message containing complaints, I received no further information from you. From this, one may conclude that perhaps the item was not damaged at all, and that your only intention was to assert yourself by trying to lecture another person on how to do their job.

Approximately six weeks have passed since the transaction, and suddenly you have decided to reappear with this nasty and completely unsubstantiated comment.

Frame largely as described. Don’t think it is walnut as the grain tis too different. Next time do mention when a thick varnish is applied.

Dear Buyer, thank you for your feedback. You have purchased a truly magnificent vintage frame, a rare and distinctive piece with notable decorative and artistic value. Regarding the varnish, I did not measure its thickness, so I could not provide a specific measurement in the description. However, the listing included numerous clear and detailed photographs, including close-up images. Photographs are an integral part of the description and accurately show the actual condition of the item, its surface, texture, and other characteristics. I sincerely hope that this beautiful frame will find a worthy place in your interior and bring you joy and aesthetic pleasure for many years to come. Kind regards, Alexey Lukyanenko

Very pretty jardiniere in very good condition and it’s just as described.  Only issue is that UPS didn’t call when delivering and I had to pick it up at an inconvenient location. But I am very pleased

Thank you very much for your kind feedback! I’m very happy that you are pleased with the jardiniere. I’m sorry to hear that the delivery was inconvenient, and I hope you will enjoy your purchase for many years to come. 

Kind regards,
Alexey Lukyanenko

Muchas gracias por su amable comentario! Me alegra mucho saber que todo ha ido bien y que está satisfecho con su compra. Le deseo todo lo mejor. Un cordial saludo, Alexey Lukyanenko.

As described and fast delivery! Many thanks!!⭐️⭐️⭐️⭐️⭐️

Thank you very much for your kind feedback! I’m very happy that you are satisfied with the candelabras. It was a pleasure doing business with you. All the best! 😊👍🏻🍀

Everything okay! Recommended seller. Best regards from Portugal

Muito obrigado pelo seu comentário tão gentil! Fico muito feliz por saber que está satisfeito com a cadeira. Envio-lhe os meus melhores votos e um grande abraço para Portugal 

Tutto bene cornici belle e spedizione accurata

Grazie mille per il suo feedback positivo! Sono molto felice che le cornici le siano piaciute e che abbia apprezzato la spedizione accurata.

Tutto bene..cornice bella e spedizione accurata

La cornice è molto bella e in discrete condizioni, così come rappresentata in foto.

Grazie mille per il suo gentile feedback. Sono felice che la cornice le sia piaciuta. Le auguro che possa portarle soddisfazione per molti anni. Cordiali saluti, Alexey Lukyanenko.

Parfait très beau miroir conforme à la description.. merci

Merci beaucoup pour votre avis! Je suis très heureux que le miroir vous ait plu. Merci pour votre achat!

Délais de livraison très rapides. Emballage un peu juste, mais il n'y a pas eu de casse. Objets pleinement conformes à la description. Très satisfait. 

 Merci pour votre commentaire. Je suis ravi que les cadres soient arrivés en bon état et qu’ils répondent à vos attentes. J’espère qu’ils trouveront une belle place dans votre intérieur et qu’ils vous apporteront satisfaction pendant de nombreuses années.
 Cordialement, Alexey Lukyanenko.