Response by seller

Dear I sincerely apologize for the situation, but please be assured this is absolutely not a scam. This was our very first time using Catawiki. The item sold on the exact same day we listed it, and because we didn't know how the app worked yet, we didn't realize we couldn't cancel the transaction. It was an honest beginner's mistake, and we are truly sorry for the frustration and disappointment this has caused you. Best regards,