il venditore non ha inviato l'articolo dopo che lo avevo già pagato facendomi perdere solo tempo.
al momento sto attendendo il rimborso completo da catawiki che arriverà a breve.


Dear Deborah Cigni,

We sincerely apologize that a logistics issue prevented the timely shipment of your beautiful 18kt White Gold Lab-grown Diamond Necklace. This situation is entirely inconsistent with the high standards we set for ourselves.

We understand your frustration and disappointment. We confirm that the full refund for your order has been processed and finalized.

To ensure this never happens again, we have already taken immediate steps to review and strengthen our shipping and fulfillment procedures with our partners.

We value your trust and hope that you would consider giving ETERNAL GEMS another opportunity to provide you with an exceptional experience in the future.

Best regards,
The ETERNAL GEMS Team