| Location: | Italy |
Feedback score: (last 12 months) | 62.5% (8 reviews) |
- 5Positive
- 0Neutral
- 3Negative
Tosi kaunis sormus.
Response by seller
I couldn’t agree more, thank you so much for your wonderful review!
Die Ware wurdenicht geschickt. Angeblich war der Verschluss plötzlich defekt. Ich gehe davon aus, dass das Gebot nicht hoch genug war, denn die Kette wurde dann beim Goldschmied verkauft.
Response by seller
I understand how you feel, and I would likely feel the same in your position. Please know that I have been honest throughout this process. For them to cancel the order I provided proof of the broken lock to Catawiki’s customer service to explain why the cancellation was necessary. This was an unfortunate situation beyond my control. While I did sell the vintage item to a gold buyer, it was only as scrap gold and your offer was higher than what I ultimately received. As the owner of the item, I have the right to decide how to proceed, including choosing to sell it rather than repair it. I hope we can move forward with a positive understanding. Thank you
Quale motivo è stato annullato l'ordine regolarmente pagato? È un comportamento molto poco serio.
Response by seller
Mi dispiace che la cancellazione abbia causato delusione. Prendo ogni vendita con serietà e mi impegno sempre a offrire un’esperienza professionale. Le assicuro che tutti i pagamenti e i rimborsi sono gestiti in modo sicuro tramite Catawiki. Grazie per la tua comprensione e le auguro il meglio per le tue future aste.
Ce vendeur n'a pas respecté sa vente. Le produit a été vendu à un autre client. Manque de sérieux. A éviter
Response by seller
Thank you for your feedback. I’m so sorry for the inconvenience. The item was sold on another platform before Catawiki could cancel the auction in time. As a seller, I can’t rely solely on one platform, so I also list pieces elsewhere to reach a wider audience. Unfortunately, there was an overlap on this occasion. I’ll make sure to improve coordination between platforms to avoid similar issues in the future. Thank you for your understanding.
Tutti molto bene, mille grazie. ciao ciao Jeannine.
Response by seller
Grazie a Lei, è stato un piacere.
Excellent efficient service
Response by seller
Thank you so much, Sir! I really appreciate you taking the time to leave a review.
Todo correcto! Envío rápido!!
Response by seller
¡Muchas gracias!