BrandCollectors

                                                                                
Location:
Japan
Feedback score:
(last 12 months)
100.0% (21 reviews)
  • 19
    Positive
  • 2
    Neutral
  • 0
    Negative

  • user-28f3fb1cd026

    Il venditore non ha specificato i danni della borsa. Catawiki: Successfully resolved by the Seller in agreement with the Buyer.

    Based on careful follow up with the buyer, this review has been changed to neutral by Catawiki.

    Response by seller

    Sorry you weren’t satisfied. The bag was checked before shipping; I missed the stains. I offered options, and you chose a €50 refund. I’d never hide damage—customer trust matters.

  • user-045024c0c6d0

    Excellent in every way!!

  • user-f4aeba6d88df

    Everything perfect. Thank you very much.

    Response by seller

    Thank you so much for your feedback! I'm really glad you loved the bag. Enjoy your new bag, and feel free to reach out anytime!

  • user-39349bd

    Got the bag, very nice, but extremely long customs process ... anyway, it was worth waiting for.

    Response by seller

    Thank you so much for your feedback! I'm really glad you loved the bag. I truly appreciate your patience through the customs delay—it means a lot. I'm happy it was worth the wait for you. Enjoy your new bag, and feel free to reach out anytime!

  • user-762bb7c11b7a

    Produit conforme a la commande et bien emballez

  • user-3f04d76d612b

    Tutto perfetto soddisfatto

    Response by seller

    Thank you for your purchase. I understand that there was a mix-up with the item sent, and I sincerely apologized and offered you a discount, which you accepted in good faith. However, I was disappointed to see that you still left negative feedback despite our resolution. It's clear we have different understandings of the product, and I respect that — but I can’t continue with a transaction where the customer is dissatisfied, especially when the item was genuine and the issue was addressed. I strive to ensure all my customers are satisfied, and feedback is very important to my business. To resolve this properly, I kindly ask that you return the item. Once received in its original condition, I will issue you a full refund.

  • user-6e01cfb34c52

    Item as described. Thank you

    Response by seller

    Thank you for a smooth transaction

  • user-8949df5df1fc

    I was happy with my purchase. Came on time

  • user-b0f5462

    L'article est conforme pour un prix correct . en revanche , les frais de douane sont astronomiques .

    Response by seller

    Thank you for buying from us.

  • user-e413f21e7e42

    Schnell Lieferung sehr schöne Tasche. Danke

    Response by seller

    Thank you for buying from us

  • user-d0624424b2a3

    Très belle pièce en bon état. Belle acquisition, je suis très heureux. Emballage très correct et produit de qualité. Merci beaucoup

    Response by seller

    Thank you for buying from us.

  • user-01dde20f0195

    Vielen Dank

    Response by seller

    Thank you for buying from us.

  • user-f4b22c8

    Thank you for lovely bag😊👍

  • user-8325bca

    Ik heb een hele mooie tas ontvangen! Dankjewel

    Response by seller

    Thank you for buying from us.

  • user-6bcd395

    Perfect condition and the seller is reliable.

    Response by seller

    Thank you. It's my pleasure to do business with you.

  • user-5c73565

    8/9 out of ten… Item very clean..tarnished hardware…but second hand so… Overall a great item…

  • user-9e3305c

    Top!

    Response by seller

    Thank you for buying from us.

  • user-520a406bcd09

    Excellent quality

  • user-13c9cff

    Good seller everything it’s ok with him

  • user-9b3f706

    Tutto ok grazie👍👏

  • Anique1977

    Blij met de aankoop. Mooie tas, in de staat zoals omschreven. Prettig contact met de verkoper en snel verzonden. Verrassing was wel dat er door fedexx nog invoerrechten in kosten worden gebracht.

    Response by seller

    Payment was very, very speedy. Remarkably pleased. Excellent buyer. Recommended.

  • user-ba3b193

    OK

    Response by seller

    Payment was very, very speedy. Remarkably pleased. Excellent buyer. Recommended.

  • user-e0d37d98757c

    Objet conforme mais les taxes de dédouanement que j’ai dû payer en supplément n’étaient pas prévues

    Response by seller

    Payment was very, very speedy. Remarkably pleased. Excellent buyer. Recommended.

  • user-4cb21af20499

    Service minded and friendly seller. The wallet I bought is more beautifully than I have expected. Trustworthy seller and very fine state of information. Time of delivery was also faster than expected!

    Response by seller

    Payment was very, very speedy. Remarkably pleased. Excellent buyer. Recommended.

  • user-67553a374c64

    Very happy with my purchase! The item is exactly as described, super fast shipping also. I recommend BrandCollectors.

    Response by seller

    Payment was very, very speedy. Remarkably pleased. Excellent buyer. Recommended.