boite bien emballé et son état est comme sur les photos. merci

Nice item; clear communication with seller. Thanks!

Slecht verpakt, geen track & trace, geen communicatie, geen aan te raden verkoper

We always send a thank you message to our buyers, and to inform when will the shipment be done. 

We add the tracking number in the order form, as requested by Catawiki. 

We are sorry you chose not to communicate and not answer our first message. 

Best Wishes! Hope you enjoy the Lego set!

nella descr. si parla di una scatola sigillata da cui è stato costruito l'oggetto.  poi si dice che è stato smontato e messo in sacchetti. Mi arrivano 2sacchi senza scatola e dice di avere ragione lui

Yes, photos don't include the box. Description doesn't mention the box as being part of the lot. Just that the set was built from a sealed box. 

Also, when uploading the product, I only claim to add the instructions, not also the box. Standard procedure. 

Also, the set, already built, would not fit in the box. Logic!

After your claim, I sent you a link to a bricklink seller from your country, where you can buy the box for less than 1 Euro. Trying to help. 

Sorry that all the help was for nothing. Returning the product because the box is not included makes no sense, since the courier is more expensive than the price you paid for the Lego set. 

de doos ziet eruit alsof er stevig mee is gegooid.
Dit had kunnen verkomen als het steviger was verpakt.

I understand that the box did not look in it's best shape. Unfortunately the box was already damaged, prior to delivery. So we did not spend more for extra packing. You paid 3 Euro for the set. How much of it should have been invested in the packing?

I am sorry that the box was important to you, too. Most clients care about the set and the booklet. We will learn to ask about the importance of the box in the future.

Bestelling in prima staat ontvangen! Erg tevreden

100% Lego. Perfect zoals op foto's. Goede communicatie. Snel verzonden en zeer goede verpakking.👌 Topper!👍

Thank you for the great feedback! Happy we could match your expectations! Enjoy your new Lego Sets! 

Arrived in excellent condition, everything as described

Hope you enjoy your new set! As discussed in messages, if there are missing parts, tell me and we will fix this. But I expect all parts to be there. 

Thank you for your happy feedback! Enjoy your new Lego set! 

product arrived as described without original package but with all set of pieces and instructions. packaging has secured the integrity of parcel. I thank you for your delivery

I am glad you received the package well! Thank you for your kind review! Enjoy your new Lego set! 

Tutto perfetto l’unica cosa la scatola è arrivata rovinata e non come in foto

I am really sorry that the box arrived damaged. Was it not packed properly or was the whole package damaged by the courier?

Happy that you like your new Lego set and the way we handled the process. 

War alles zufrieden stellend nur die Verpackung könnte etwas robuster sein. Gerne wieder

Hello and thank you for your review! Please let me know what "more robust" would mean to you, so i can improve?

The item was basically mistreated. The packaging was made in a way that it ruined the lego set I purchased the moment I tried to open it. That's not the way to treat any selling item.

Hello Aniello Grazioso. I am sorry for the bad experience you had. Could you be more specific regarding the problem? What do you mean, that you damage the Lego box when you open the cardboard box we use for the shipping? Are they not two separate boxes? The Lego box was already lightly damaged, as seen in the photos of the auction. 

De doos is niet in zeer goede staat afgeleverd. De doos die gekozen was om het object in te steken was van hetzelfde formaat als de legodoos. Alle impact direkt op legodoos met wat schade tot gevolg

I am sorry for the bad experience. We cannot control the way a package is handled. As a common practice, if the box arrives damaged, please open a claim with the courier before receiving it. And take some photos of the box. If you have this proof, please send the photos via email and i will do this for you. 

I am glad that you appreciated all the extra effort! Enjoy the Lego set! 

Thank you for the kind review! Enjoy the set!

Good communication and everything is exactly as descripted and shown in the picture

Thank you for the kind feedback! I am glad you are happy with your purchase! Enjoy!

Thank you for your kind review! Happy building experience! 