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boite bien emballé et son état est comme sur les photos. merci

Nice item; clear communication with seller. Thanks!

Slecht verpakt, geen track & trace, geen communicatie, geen aan te raden verkoper

We always send a thank you message to our buyers, and to inform when will the shipment be done. 

We add the tracking number in the order form, as requested by Catawiki. 

We are sorry you chose not to communicate and not answer our first message. 

Best Wishes! Hope you enjoy the Lego set!

nella descr. si parla di una scatola sigillata da cui è stato costruito l'oggetto.  poi si dice che è stato smontato e messo in sacchetti. Mi arrivano 2sacchi senza scatola e dice di avere ragione lui

Yes, photos don't include the box. Description doesn't mention the box as being part of the lot. Just that the set was built from a sealed box. 

Also, when uploading the product, I only claim to add the instructions, not also the box. Standard procedure. 

Also, the set, already built, would not fit in the box. Logic!

After your claim, I sent you a link to a bricklink seller from your country, where you can buy the box for less than 1 Euro. Trying to help. 

Sorry that all the help was for nothing. Returning the product because the box is not included makes no sense, since the courier is more expensive than the price you paid for the Lego set. 

de doos ziet eruit alsof er stevig mee is gegooid.
Dit had kunnen verkomen als het steviger was verpakt.

I understand that the box did not look in it's best shape. Unfortunately the box was already damaged, prior to delivery. So we did not spend more for extra packing. You paid 3 Euro for the set. How much of it should have been invested in the packing?

I am sorry that the box was important to you, too. Most clients care about the set and the booklet. We will learn to ask about the importance of the box in the future.

Bestelling in prima staat ontvangen! Erg tevreden

100% Lego. Perfect zoals op foto's. Goede communicatie. Snel verzonden en zeer goede verpakking.👌 Topper!👍

Thank you for the great feedback! Happy we could match your expectations! Enjoy your new Lego Sets! 

Brick Collection Atelier

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