Before placing a bid on an object, keep the following in mind:
If you’re the highest bidder or you’ve bought an object on our online marketplace, you’ll need to pay for the object.
Once you’ve paid for your object, we’ll let the seller know. The seller will then ship your object to the address included in your account. In some situations, you can or must pick up the object from the seller. Find out more about delivery and pickup here.
It’s arrived! We hope you’re happy with your special object. Take some time to carefully examine it before you find the perfect place for it.
If you have any concerns after examining your object, we’re here to help.
If you have concerns about your object and aren’t satisfied with the seller’s or our solution, you sometimes have the option to cancel the sale and return the object. You would then be refunded the purchase price and, in most cases, the cost of shipping to you.
As a buyer, you have certain obligations towards Catawiki and our sellers. These obligations help keep Catawiki fair for both buyers and sellers.
If you do not fulfil your obligations towards us or our sellers, this directly impacts the trust and reliability of our online marketplace. It also has potential consequences for you that you should be aware of.