2018 Vega Sicilia, Valbuena 5º - Ribera del Duero - 3 Flasker (0,75 l)

It's a pity that the wine you ordered is no longer good, I have sent you a message to resolve this.

I think something went wrong with sending. Normally the case would be shipped separately from the bottles of wine. It may happen that the box is removed by a carrier due to the maximum size, or that something has gone wrong. I'll have an investigation done after this. Thank you for your criticism.

Hartelijk dank voor uw positieve feedback! We zijn verheugd dat u tevreden bent met de kist en de wijnen die u hebt ontvangen. Als er in de toekomst iets is waar we u mee kunnen helpen, aarzel dan niet om contact met ons op te nemen. We kijken ernaar uit om u in de toekomst weer van dienst te zijn. Met vriendelijke groeten uw noorderburen!

Thank you for your feedback, we look forward to your next purchase!

Thank you for your feedback, we look forward to your next purchase! More beautiful chests are coming online from Château Batailley!

Thank you for your feedback and sharing your concerns. We understand your disappointment and would like to provide some clarification on the situation. We apologize for breaking the seal on the box of the product you received. We want you to know that we do this to ensure the safety of the product during transport. To ensure that your order reaches you safely, we individually package each item to the highest standards of shipping. This includes packing bottles in UPS-certified boxes and wrapping the case in bubble wrap to prevent damage. However, we understand that the broken seal differs from the expectations created by the photos on our website. We will do our best to communicate this better on our product pages so that future customers have a clear idea of ​​what to expect upon receipt. We hope you understand that our intention is always to ensure that your order reaches you safely and in good condition. If you have any further questions or concerns, please do not hesitate to con