Excellent service beautiful pen added to my collection of Montegrappa limited editions Delivered before promised date in perfect condition Thank you Montegrappa team 🙏🏻💐
查看翻譯Montegrappa (萬特佳) - Miya Carbon Yellow (ISMYTRFY) - 滾珠筆
編號 85243341
Miya di Montegrappa has always been a delight!
Its shape is modern, sculpted, functional – and it's as bold as an Italian sports car with the top down. Carbon fiber is a modern material valued for its strength, light weight and distinctive woven pattern. It finds multiple uses: from the chassis to the bodywork of sports cars, from wristwatch cases to high-end audio components.
All Montegrappa writing instruments are guaranteed against any manufacturing defect for 24 months from the date of purchase. Any part of this pen with a minor manufacturing defect discovered by our authorized customer service department will be repaired or replaced under warranty.
To benefit from the international guarantee, simply present the international guarantee certificate, correctly filled in by one of our authorized dealers, complete with stamp and date, to one of the Montegrappa service centres.
賣家的故事
Miya di Montegrappa has always been a delight!
Its shape is modern, sculpted, functional – and it's as bold as an Italian sports car with the top down. Carbon fiber is a modern material valued for its strength, light weight and distinctive woven pattern. It finds multiple uses: from the chassis to the bodywork of sports cars, from wristwatch cases to high-end audio components.
All Montegrappa writing instruments are guaranteed against any manufacturing defect for 24 months from the date of purchase. Any part of this pen with a minor manufacturing defect discovered by our authorized customer service department will be repaired or replaced under warranty.
To benefit from the international guarantee, simply present the international guarantee certificate, correctly filled in by one of our authorized dealers, complete with stamp and date, to one of the Montegrappa service centres.
賣家的故事
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Toujours parfait, merci
查看翻譯Advertised in written description and invoice as edition 1 of 1000. Pen received was edition 58. Seller offered a return but representative (Karim) was patronizing and did not accept their mistake.
查看翻譯Thank you for your feedback. We appreciate the opportunity to address your concerns. We understand that there was some confusion regarding the edition number of the pen you received. As we explained in our previous communications, the number 1 of 1000 refers to the collection series, not the specific item number. The actual edition number of the pen, which is 58, was clearly shown in the photograph on the product listing. Despite this clarification, we offered you a full refund and arranged for a carrier to collect the pen at no cost to you. We believe this was a fair and reasonable solution to resolve the issue. Unfortunately, you never get back to us. As a reputable brand, Montegrappa takes pride in our integrity and transparency. We do not engage in misleading practices to sell our products. Our goal is to ensure customer satisfaction. Karim Elmasry,
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Excellent service beautiful pen added to my collection of Montegrappa limited editions Delivered before promised date in perfect condition Thank you Montegrappa team 🙏🏻💐
查看翻譯