Claims & Unsold Lots
Unsold lots
I've been notified that I can sell my object to the highest bidder. What does that mean?
The reserve price for my lot was not met, what are my options?
How does selling my item to the highest bidder if the reserve price isn't met work?
Claims & Cancellations
The buyer has invoked his right to withdraw under EU Consumer Law, and wishes to return the lot within the allotted two weeks. What should I do?
The buyer wants to cancel his purchase. Are they allowed to do that?
The status of my object changed to 'disputed', what does that mean?
Buyer Contact & Feedback
How do I react to a feedback from a buyer?
How do I contact the buyer?
How is my feedback score calculated?
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