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Help CentreHelp for sellersShipping & Pick upShipping and delivery issues
Shipping & Pick up
Customs & fees
Arranging pick up
Shipment preparation
Status and tracking
Shipping costs
Insurance
Shipping and delivery issues
Shipping and delivery issues
The vehicle I sold was damaged during shipping. What do I do?
What do I do if the object gets lost or is damaged during shipping?
What happens if the order that I shipped gets returned to me?
What is the best way to handle an issue after the order has been delivered?
What should I do if an object I sold got damaged or stolen before I could ship it?
What should I do if the buyer’s address is incorrect?
German Packaging Act
Shipping exception statuses: what they mean and what to do
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