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Vásároljon biztonságosan: az eladó személyazonosságát ellenőrizték

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Ellenőrzött eladó

Tasche wie beschrieben. Allerdings fielen fast 300€ Zollkosten nach DEU an,was es dann weniger lohnenswert machte.Innen leichter Lagerungsgeruch.Käufer in der EU sollten die hohen Importkosten bedenke

Iets langere levertijd dan andere objecten maar nette staat

Amazing seller! Thank you for being so flexible. Would order again from here.

Tasche wie beschrieben, alles unkompliziert. Gerne wieder.

Thank you for your kind feedback! I'm really glad to hear everything arrived as described and that the process was straightforward. I truly appreciate your support and would be happy to do business with you again anytime. Enjoy the bag! 


Envoi en deux temps suite à oubli d’envoi d une tirette obligeant à des droits de douane supplémentaires
0/10

We sincerely apologize again for the inconvenience. The pull tab was unintentionally left out of the original shipment, and as soon as we noticed the mistake, we sent it separately at our expense to complete the order.

Unfortunately, customs duties are determined by local authorities and are beyond our control. As a goodwill gesture, we offered €20 compensation — double the €10 customs fee incurred — but this was declined.

We take full responsibility for the packing error and are reviewing our process to prevent this from happening again. We truly value our customers and always aim to resolve issues fairly and professionally.


Update after seller's response below: lot was described as 'in excellent condition with no noticeable scratches or stains.' There are lots of noticeable scratches! Very disappointing. 

Item was listed as “very good condition, slightly used with small signs of wear,” not “excellent condition.” The listing stated “please check photos for condition,” and photos showed the item accurate

El bolso es perfecto , precioso en consiciones perfectas pero los gastos de aduanas una barbaridad , he pagado 120€ de gastos

Il venditore non ha specificato i danni della borsa. Catawiki: Successfully resolved by the Seller in agreement with the Buyer.

Sorry you weren’t satisfied. The bag was checked before shipping; I missed the stains. I offered options, and you chose a €50 refund. I’d never hide damage—customer trust matters.

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