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Vásároljon biztonságosan: az eladó személyazonosságát ellenőrizték

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Ellenőrzött eladó

Vendeur extrêmement réactif . Envoi très rapide rapide. Emballage soigné. Je recommande ce vendeur 

Thank you for your kind review, enjoy your purchase. K.M.

Thank you for your kind review. Enjoy your purchase. K.M.

Oggetto esattamente come descritto, imballaggio curato. Grazie 

Thank you for your kind review! I hope you enjoy your purchase. K.M.

It was the fastest shipping possible and the items were carefully packed. A serious seller. I recomand!

Thank you for your kind review! Enjoy your purchase. K.M.

Vazen zoals omschreven. Snelle verzending en zeer goed verpakt

Dank voor uw review. Veel plezier van de aankoop. K.M 

Dank voor uw fijne review! Veel plezier van de aankoop. K.M.

Dank voor uw positieve review! Fijn te weten dat u tevreden bent én blij dat het ondanks het slechte weer snel is geleverd. K.M.

Great packaging and product in perfect condition. Thanks !

Thank you very much for your kind review. I hope you wil enjoy your purchase. K.M.

Artikel waren sehr gut verpackt und die Lieferung war wie beschrieben. Top Verkäufer, gerne wieder! *****

Thank you for your kind review! We hope you wil enjoy your purchase. Best wishes K.M.

After a month, I have not received my item. The buyer tells me to speak to Catawiki, who offers no solution on the rare times that they reply. Buyer protection is a scam, received no refund.

Thank you for your review. Unfortunately, you're omitting a few details. We informed you promptly that there was a problem with the delivery (we always check the tracking information), but you only responded after 9 days. We contacted Catawiki immediately (same date), and the same was true from them, no/late response 9 days!!. Their cooperation was necessary for the insurance. We then spent three weeks trying to resolve the situation for both of us. We even offered you a refund, even though we've now lost the lot and are therefore paying twice, but you refused because we don't reimburse the shipping costs. My advice to contact Catawiki still stands, as they were "too busy" to help you or us. We always help our buyers if there's a problem, but other than personally delivering it to Portugal, we don't see how to resolve this. Lesson learned, no Smart Shipping during the holidays for us, that way Catawiki will not be involved and we can contact the insurance directly. K.M.


K.M.

Tétel