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El producto estaba dañado y no se puede utilizar. Nada que ver con el anuncio.
Catawiki no ha realizado ninguna valoración de la queja dejando pasar el tiempo. Su respuesta era que se está revisando. 

The item was shipped complete and carefully packed. During transport, the parcel unfortunately appears to have suffered significant external damage, which was later confirmed through photos and investigated with the carrier.

The buyer initially reported non-delivery, later confirmed reception through a neighbour, and the case was subsequently handled through both the transport company and Catawiki procedures.

Throughout the process, I fully cooperated, opened a formal claim with the carrier, and also proposed a partial compensation/discount in an attempt to reach an amicable solution.

Parfait.
Suite à une très longue grève de la poste, cela a duré 3 ou 4 semaines de plus, mais en parfait état. Merci beaucoup.

Never received such a poorly packed box, most contents were damaged, the person who packed these items should be ashamed.

Todo en orden y como se describía en el anuncio

Carlos Monteiro

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