Shipping & Delivery
Why do I have to pay for the shipping costs twice?

If the lot could not be delivered to your given shipping address and it had to be returned to the seller, then it is the seller’s responsibility to send the lot again. As the buyer, you will be required to pay the shipping costs for this second shipment unless the lot is returned due to a mistake of the seller. Payment for the second shipment needs to be arranged directly with the seller. To solve this problem, you can contact the seller through your order detail page

According to our Terms and Conditions, the buyer will be required to pay for the second shipment if he made the mistake, like providing a wrong address or refusing to receive the order. In case the shipment should fail because the seller used a wrong address or the carrier company make any mistakes during delivery, the seller should pay for the second shipment.

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