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波特及马德拉甜酒拍卖

顶级葡萄酒拍卖 

安全购买： 此卖家已经过身份验证

verified

通过验证的卖家

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国家

La bottiglia di vino è perfettamente conservata la consegna è avvenuta correttamente.

Great packaging. Bottle did not move a millimeter.

All delivered and meet expectation! Great quality!

nem lote nem dinheiro mas você não tem culpa mas deveria ajudar

Unfortunately, the shipment was lost by the carrier, which is outside of my control. As a result, the entire order has been cancelled.

The only remaining step now is the refund process, which is handled directly by Catawiki. The funds are held by them and will be released according to their standard procedure after cancellation.

From my side, everything possible has been done to resolve the situation and follow up with Catawiki. I understand this is frustrating, but the payment process can only be completed through their system.

I kindly ask for your patience and recommend contacting Catawiki support via their help centre if you need further clarification or updates on the refund status.


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