Bidding
Bidding basics
How is it possible that someone won the auction with a bid placed after 20:00 CET?
Can I change my preferred currency?
Why do some bids increase irregularly?
I'd like to place a bid, but the shipping costs seem too high.
How can I find and be notified about items I'm interested in?
There are two identical highest bids. How is that possible?
What countries can I place bids from?
What is the extra bidder guarantee?
Why am I sometimes charged when I place a bid?
Why are bidding times for some lots occasionally made longer?
Automatic bids
What is an automatic bid and how does it work?
Why did my automatic bid go straight to the maximum amount?
How do I set a limit on my automatic bid?
What happens if an automatic bid is placed on a lot with a reserve price?
Can I change the amount of my automatic bid after I placed it?
Reserve prices
I'd like to place a bid on an item with a reserve price (RP) and would like to know what the minimum is.
Why do some lots start bidding from an amount higher than €1?
I'd like to place a bid on a lot with a reserve price. What does this mean?
Bidding issues
Why has my account been blocked for bidding?
I wish to withdraw or cancel an earlier bid
Why can't I place a bid?
Still need help?
Contact us