18K Italy Bold Hollow Earring Hoop there is no any damages if you need restoration, you can always sned to us to look at it and to try to fix it for a fee Return and exchange policy We want you to be completely satisfied with your purchase if for any reason you are not satisfied with your order we offer a 7 day return policy. You can return your item for a full refund or exchange it for another product of equal value provided that the product has not been replaced and has not been damaged and inspected by our staff. To initiate a return or exchange, please contact our customer service team. We will provide you with instructions on how to proceed and verify May the process be as smooth and hassle-free as possible Shipping policy Jewelery com b We provide variable cost shipping worldwide for all of our products. We take great care in packaging our products to ensure that they reach you in perfect condition. Our delivery times may vary depending on your location, but we will always do our best to make sure your order arrives as soon as possible. If you have any questions or concerns regarding shipping, please do not hesitate to contact our customer service team. Estimated delivery time Once you make your payment, the seller is required to ship your order within 3 working days. Shipping to your location (Israel) from Israel usually takes 7-14 days. Current safety precautions in some regions mean shipping might take a little longer. We are closely monitoring the situation and, so far, there haven’t been many delays. We’ll keep you