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Verifisert selger

El artículo adquirido en subasta, no merece la pena. El color es más apagado y tiene alguna pequeña mancha que no indica el comprador.
Considero que no es un artículo que Catawiki deba de ofrecer.

Thank you very much for your purchase.
We understand that you were considering this pre-owned item as a gift, and we can imagine that your expectations may have been quite high.

However, as stated on the product page, this item is pre-owned and we did not list it under a higher condition grade. In addition, the description clearly mentioned that “minor discoloration, small scratches, or slight stains due to age and use may be present.” Therefore, we believed that these conditions had been understood prior to your purchase.
Please also note that the color of the item may appear slightly different depending on the device you are using.

We will take your feedback into consideration for future listings and will continue striving to provide clearer descriptions and more informative listings.
Thank you very much once again.

Scarf was fine/delivery was a nightmare/shipping was high/then had to pay additional 35 euro-cash ONLY/not worth it as it was more than scarf/buy local and save a hassle

Thank you very much for your purchase.
Regarding the additional charge, it appears to be customs duties, VAT, or other import-related fees applied during the import process.

These fees are determined by the customs authorities and local delivery companies in the destination country.
As the seller, we are unfortunately not able to:

provide the exact amount in advance,

determine whether taxes will be applied, or

adjust or avoid these charges.

We kindly ask for your understanding on this matter.

Please also note that on all of our product pages, we clearly state that “customs duties, VAT, and any other taxes or fees incurred during import are not included in the item price or shipping cost and are the responsibility of the buyer.”

Thank you for your understanding.

Sakura-Brand-JAPAN

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