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The items were three bottles. Were send via postal in an ordinary package with labels saying "fragile". One bottle was totally broken and the parcel wet with the wine. I notify the seller, no answers.

Very fast service and goods in perfect condition. My first experience but not the last one Thank you

ora ho capito, la prossima volta non sbaglio più

If you had followed the steps correctly on Catawiki following the end of the auction you would have paid the displayed shipping cost. You did not follow the standard procedure after winning the auction, and so the parcel was made and the ACTUAL Bpost shipping cost was charged to you - never had I *intentionally* charged more to you. Also realise that you paid the shipping cost WITHOUT paying for any packing material for which there was no need to. A parcel to Italy from within Belgium to Italy and weighing over 5kg is €49,20. Your package weighed over 5kg. Even if I had noticed that the shipping cost you paid was more than the one that was displayed, I had the right to ask you to pay me the surplus. I gained zero on the shipping and did even lose money because of the cost of the packing material. Why not communicate more if you think you are mistreated ? Unbelievable in these times of easy communication between two persons. Poor behaviour.

As previously, arrived safely and quickly - well packaged and as described - well recommended - Many Thanks

Arrived safely and quickly - well packaged and as described - well recommended - Many Thanks

firstofone

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